It happened in Xiaoyi, Shanxi. It is reported that an old man can't write, and his family tried to hold his handwriting, but the staff refused. This happened in Xiaoyi, Shanxi. When signing a personal signature, because the old man could not write his name fluently, the accompanying relatives had to hold the old man's hand to write, and the result was rejected by the staff. The staff said that this kind of behavior is an agent signature, which is not allowed and must be signed in person. Some netizens said after seeing the video that this is because the staff of the bank are too indifferent, and the elderly can't write and it is difficult to withdraw money. Although the bank has regulations, it must be considerate. Is this the truth? The leader of the bank in Xiaoyi, Shanxi explained that the old man is not unable to write, but writes slowly. The bank has regulations that it is not allowed to sign on behalf of the bank, so the follow-up work is carried out by the old man alone under the guidance of the bank staff.
The bank staff refused to sign on behalf of their families, which was an act of protecting safety. I think the staff of this bank in Xiaoyi, Shanxi, adhere to their own principles, which is worthy of recognition. As the saying goes, the state has laws, the family has rules, and the bank has relevant management regulations. I think it's good to be strict. Sometimes we complain that some work of the bank is not done in place, but today, I think there is nothing wrong with people insisting. If there are some problems, I think the bank staff will actively help solve them, but as the bank leader said, the old man can't write, just write slowly, so let him write slowly, and the bank staff don't feel slow. If the old man can't write because of some disease, I think the bank will come up with a corresponding solution. Specific things should be treated in a specific way, which is a problem worthy of discussion.
There is nothing wrong with banks sticking to their principles. Another problem worthy of attention is that some special groups cannot operate according to normal regulations because of their own physical reasons. I hope banks can pay attention to the special needs of these people and make some humanized arrangements.