The hotel has different departments, such as housekeeping department, front office department, catering department, engineering department, finance department and so on.
Each department is divided into employees, foremen, supervisors, managers, etc. according to levels. In addition, there are assistants to the general manager, secretaries, etc.
Choose different positions based on your major, hobbies, etc.
Job Responsibilities of Hotel Public Relations and Marketing Department Manager
Responsible for the hotel’s public relations and marketing work, designating public relations and marketing plans, organizing and attracting customers, mastering market information, doing a good job in internal and external coordination and communication, and ensuring The hotel has achieved good economic and social benefits.?
Job Description of Hotel Public Relations and Marketing Department Manager
1. Under the leadership of the general manager, be fully responsible for hotel market development, guest source organization and Product sales and other aspects of work. Regularly organize market research, collect market information, analyze market trends, characteristics and development trends. Formulate market sales strategies, determine main target markets, market structures and sales policies, and organize implementation after reporting to the general manager for approval ;?
2. Based on the hotel's short-term and long-term goals and financial budget requirements, coordinate the relationship with the front office and guest room departments, propose principles and basis for the preparation of sales plans, and organize sales department personnel to analyze the market Environment, designate and review hotel room occupancy rate, average rent and seasonal sales budget, propose hotel price policy implementation plan, assign sales tasks to sales department staff, and organize implementation;?
3. Understand domestic and foreign affairs The dynamics of the tourism market, under the chairmanship of the general manager, analyze sales dynamics, sales costs of each department, existing problems, market competition and development status, etc. every week, propose improvement plans and measures, and supervise the successful completion of the sales plan;?
< p>4. Coordinate the relationship between the sales department and various economic organizations, maintain close contact with higher-level tourism management departments, major travel agencies, airlines, railway passenger terminals, local commercial companies, offices, and government foreign affairs departments, and communicate with various Establish long-term and stable good cooperative relationships with customers;?5. Propose implementation plans for important hotel sales activities and participation in international and domestic tourism exhibitions and sales activities, organize personnel, prepare materials, participate in sales activities, and widely publicize hotel products and service, analyze sales results and report to the general manager.