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Do you support the bank's practice that the elderly can't write and the signatures of their families are rejected by the bank?
Yes, because it is not allowed to sign on behalf of others. The technique is correct. Let me tell you about the situation first. Old people in Lvliang need to sign for business, but they can't write. They hoped that their relatives could sign for them, but they were rejected many times. The staff of the bank said that it was for the sake of customers to control risks, and finally completed this signature under the guidance of the bank. From the bank's point of view, this is no problem, because banks have their own rules and regulations. If something goes wrong, you are responsible for it. If it is allowed to sign on behalf of the bank at will, the bank will be in a mess, which can also avoid some risks. Otherwise, if something goes wrong, the bank will also be responsible.

Many netizens are dissatisfied that this kind of thing often happens in banks, that is, banks are unreasonable, and sometimes it is very troublesome and difficult for customers, just like old people who can't write, refusing to handle things flexibly and perfectly. But I don't think I can blame the staff. Most of them have no decision-making ability and can only do things according to the rules, otherwise they can't bear any responsibility and will cause trouble. This is also the idea of most people. They work in other people's homes and are not their own bosses, so many things will be less troublesome as long as they follow the rules. Therefore, we should be considerate of the staff, not necessarily because they are inflexible, but often because they are inflexible.

If we want to solve this problem fundamentally, we must change the banks. We can arrange some people who have the ability and decision-making ability to sit in the bank, so that we can handle troubles flexibly. We can also make a box to receive your suggestions, learn more about what you are dissatisfied with, or get a platform to give customers feedback and suggestions, so as to avoid many disputes in the future.

I hope that such things will no longer need hot search in the future, so that banks can act. I also hope that netizens can understand more, make more rational comments and suggestions, and make less excessive accusations.