The main responsibilities of Laiyang Traditional Chinese Medicine Hospital
The hospital has been successively rated as advanced collective of health work in Yantai, civilized unit in Laiyang, advanced collective of health work in Laiyang, advanced collective of popular science work in Laiyang, and honest unit of drug quality in Laiyang. In recent years, Laiyang Traditional Chinese Medicine Hospital has won the praise of the society and patients with "first-class equipment, first-class technology, first-class environment and first-class service", and once became a bright pearl in pear town. Keep pace with the times, March into first-class hospitals, insist on strengthening scientific decision-making awareness, establishing hospitals with integrity, building hospitals with quality, developing hospitals with science and technology, and strictly managing hospitals, and put forward the leap-forward development idea of "high starting point and high speed", constantly improve the technical level with "small integration, big specialty and joint development", take "home" as the service concept, promote family-friendly and humanized services, build hospital service brands and establish hospitals. The hospital insists on highlighting the development theme, with high starting point, high standards and high-tech equipment departments. Modern inpatient building, with reasonable design and layout, advanced facilities and complete functions, is equipped with advanced facilities such as central air conditioning center oxygen supply, central paging and advanced pipeline transportation equipment, air purification, central monitoring, etc. It has ICU ward, CCU ward, 2 100-level purification and 3 10,000-level purification operating rooms, which are at the first-class level in the province. In recent years, the hospital has introduced ECG central monitoring system, C-arm X-ray machine, fiber laryngoscope, nasal endoscope, automatic biochemical analyzer, American automatic ventilator, anesthesia machine, defibrillation pacing monitor, Japanese Hitachi 6000 full-body color Doppler ultrasound, Japanese 4400 electronic gastroscope, American GE double-row spiral CT, American GE angiography instrument (C-arm), hyperbaric oxygen chamber, hemodialysis instrument, ultrasonic scalpel and excimer laser. Quality first, science and technology promoting the development of medical quality is the eternal theme of hospital development, and science and technology is the wing of hospital development. China Hospital of Traditional Chinese Medicine takes "first-class quality, first-class talents and first-class technology" as the goal, while strengthening quality management, based on the demand of medical market, giving full play to the advantages of combining traditional Chinese and western medicine, strengthening the construction of specialized diseases, and advocating technological innovation, and gradually forming an innovative atmosphere and a good pattern of "hospitals have specialists, specialists and specialists". Medical quality is the lifeline of the hospital. Starting with the standardized management of medical quality, hospitals use systems to restrain behaviors. First, a two-level quality control system has been established and improved, and supervision and inspection have been strengthened. The second is to formulate detailed rules for the evaluation of hospital work quality, provisions for handling medical accidents and disputes, specific preventive measures and handling provisions. The "Hospital Rules and Regulations" and "Post Responsibilities and Service Norms" were revised, and all the work had rules to follow. Third, adhere to the "Hospital Management Year Activity" and "China Hospital Management Year Activity", start from the basis of medical quality, and pay close attention to the "three basics and three strictness" training. The fourth is to manage and monitor key links such as medical records, emergency treatment and nosocomial infection. Science and technology are the primary productive forces, and only innovation can drive them. The hospital aims at the forefront of technology, grasps the dynamic information, and constantly introduces new technologies and projects suitable for clinical application, which solves many technical problems, improves the medical technology level of preventing and treating diseases for the people, and seeks new economic growth points in the continuous development and introduction of high and new technologies. Chemotherapy, standardized interventional therapy, cerebrospinal fluid replacement in SAH terminal pool, thrombolytic therapy for acute myocardial infarction, and intravenous drip of large dose of Hualanjing ice were successfully carried out to treat hemolytic jaundice in children. Colon or ileal bladder replacement, ureteral transplantation, glioma, meningioma resection, cerebellar tumor resection, ventriculoperitoneal shunt, lung cancer and liver cancer surgery, treatment of intrahepatic and extrahepatic bile duct stones, portal hypertension, pancreatitis, various bone injuries and spinal surgery, total hip replacement, amputated limb (toe) replantation, abdominal and vaginal hysterectomy, pelvic lymph node dissection, etc. have all reached a relatively advanced level, and many projects have created primary Chinese medicine hospitals. At the same time, the hospital attaches great importance to the characteristics of traditional Chinese medicine, so as to combine traditional Chinese and western medicine, acupuncture and medicine, and supplement various therapies to improve clinical efficacy. All these have laid a solid technical force for the hospital and promoted its rapid development. Every year, there are breakthrough cases to seize the commanding heights of medicine. Strengthening the construction of specialized diseases is the direction of hospital development. Under the idea of "promoting development together", Chinese medicine hospital and Fudan University in Shanghai introduced a large number of advanced medical equipment, hired well-known experts to sit in the clinic all the year round, and improved the platform for the prevention and treatment of cardiovascular and cerebrovascular diseases. By strengthening academic exchanges between hospitals, personnel training and Shanghai experts attending business rounds and business lectures, medical staff have broadened their horizons, transplanted a number of new technologies and therapies, and achieved fame and development. The center has successfully carried out coronary angiography, implemented coronary stent implantation, balloon dilatation and installed pacemakers, and the technology is leading, filling the gap in the city. At the same time, the hospital insists on "emphasizing the key points and giving consideration to the general", promoting the general improvement of the overall medical level with key specialties, and focusing on strengthening the construction of stroke specialty, diabetes specialty and anorectal department. Among them, stroke specialty is listed as a key specialty in Shandong Province. People-oriented service, brand building, civilized and high-quality service are like a magnet, which can attract many patients. Chinese medicine hospitals always adhere to the goal of "quality service throughout the process", actively carry out the activities of "two good things and one satisfaction", establish the service concept of "home", promote family-style and family-friendly humanized services, strive to provide patients with convenient, civilized, high-quality and satisfactory services, and shape the hospital's quality service brand to make it a beautiful landscape in hospital work. Hospital outpatient convenience service center, with "365 days, every day clinic; 24-hour, all-weather service "as the purpose, one-stop service, zero-distance service, equipped with wheelchairs, stretchers, hot water, free delivery of health education prescriptions, highlighting humanistic care and reflecting family ties. Adhere to the responsibility system of first consultation, first inquiry and first consultation, and implement one-stop convenience service for admission. In terms of service time, we insist on all-weather consultation, and the outpatient service goes to work as usual on holidays and weekends, which greatly facilitates the patient's visit and is very popular. Advocate civilized language, prohibit taboo words in service, standardize service, and achieve civilized language, warm attitude, dignified appearance and proper service. In all wards, it is really necessary to give time to nurses, return nurses to patients, and create a model ward with high quality service. Actively carry out the "five ones" warm service, requiring patients to have a smile, a greeting, a cup of hot water, a blank sheet of paper when they enter the hospital, and a contact card when they leave the hospital, so as to completely eliminate the tension and anxiety of patients. The implementation of "star nursing", patients, doctors and nurses select star nurses in departments every quarter, creates a good atmosphere of competition, learning and catching up, and the overall quality is constantly improved. The hospital has also improved the post-medical visit system to keep abreast of the recovery of discharged patients, remind them to review or give rehabilitation guidance. In view of the problem of "expensive medical treatment, looking down on medical treatment", the hospital carried out price-limited surgery on common diseases and frequently-occurring diseases to reduce the prices of commonly used drugs, which made the people get tangible benefits. At the same time, the hospital has increased its support for socially disadvantaged groups and implemented medical concessions, which has been well received. For the elderly, according to some common and frequently-occurring diseases, especially cardiovascular and cerebrovascular diseases, diabetes and so on. Offering free "health education classes" and hiring experts to explain common sense of diagnosis and treatment and preventive health care knowledge is easy to understand and popular among the elderly. Create a good medical environment, exchange affection and true feelings for people's hearts, strengthen communication between doctors and patients, and close the relationship between doctors and patients, so as to truly shape the whole process of quality service into a hospital brand trusted by the society and the people. Medical ethics has always been the focus of social attention. Traditional Chinese Medicine Hospital insists on running the hospital in good faith, perfecting the mechanism, starting with the implementation of standardized construction, and carrying out the signing activities of the commitment letter of "maintaining the sacred dignity of medical care, refusing red envelopes, accepting gifts and kickbacks" for clean medical practice. We made eight public commitments to the society, consciously fulfilled the standards of integrity and service commitments, and at the same time constantly expanded the connotation and extension, further strengthened supervision, publicly supervised telephone calls, set up the dean's mailbox, and set up electronic screens and price bulletin boards. The market is like the sea, the hospital is the ship, and the management is the pulp. Laiyang Traditional Chinese Medicine Hospital adheres to scientific management, high-point positioning and leapfrog development, and strives to build the hospital into a modern traditional Chinese medicine hospital with high quality, excellent service and characteristics. The three benefits are more significant, and the hospital is moving towards the fast lane of all-round development.