1. The description of the status of applying for an invoice online shows: Balance query failed

Solution: If you cannot apply for an invoice online, please contact the tax bureau for processing.

2. Tips for applying for invoices online: The registration serial number information is abnormal.

Solution: Do not submit repeated application requests. Such prompts need to be processed at the tax bureau and cannot be applied for online. success.

3. The applicant’s information is incorrect when applying for an invoice online

Solution: When applying online for express delivery, the person in charge’s name and ID number will be updated when updating. It will be brought out automatically. If it needs to be modified, it must be modified to be consistent with the ticket purchaser information registered in the Jinsan core collection and management system of the tax bureau, otherwise it will prompt "Failed to call the collection management application interface"

4. -960033103 During the identity authentication process, the response code returned by the tax bureau's signature authentication server is wrong. Specifically, the certificate status is unknown

Cause: There is an exception in the issuance and production of the certificate by the tax bureau for new users.

Solution: It is recommended to wait patiently for the backend of the tax bureau to become normal and try to apply later. If you are in a hurry to buy tickets, it is recommended that you go directly to the tax bureau to buy tickets.

5. Tips when applying online: The entered quantity exceeds the available quantity, please adjust and re-purchase

Solution: Just adjust the number of tickets and re-apply.

The number that can be applied for = the maximum number of tickets purchased per month - the number of copies in stock (if you apply for the second time, you need to reduce the number of copies you applied for for the first time)

Warm Tips:

1. The maximum number of tickets purchased per month needs to be verified with the tax bureau and cannot be queried in the invoicing software.

2. The number of copies in stock can be verified in Invoice Management - Inventory Query. The number of copies without stock is 0.

3. If you calculate that there is still a class to apply for, but the application If there is still an error when collecting, you need to verify with the tax bureau whether the background data is normal.

6. Tips for applying for invoices online: Authorization and approval are inconsistent

Solution: Click the update button on the application interface to solve the problem. If it does not work, you can exit the invoicing software and log in again to try.

7. Online application reminder: This ticket type is already in application and cannot be applied for again.

Solution: Go to Invoice Management - Invoice Collection Management - Online Application Management - apply for cancellation, and then apply again after the cancellation is successful.

Note: When canceling, select a longer ticket purchase date range

8. Tips for online application for invoices: Failed to obtain tax collection information, application operation is limited!

Reason: Most of the time it is because the company does not have the authority to apply for it for the first time.

Solution: Due to post-tax background problems, you cannot apply for invoices online. It is recommended that you go to the tax bureau to handle it.

9. The status description of online application for invoice application shows: Waiting for the tax collection and management system to verify the invoice application request data

Solution: Unable to apply for invoice online, please contact the tax department Bureau processing

10. Tips for applying for invoices online: There are invoices issued offline and the application operation cannot be performed

Reason: There are offline invoices that have not been submitted.

Solution: Before applying for invoices, please complete the periodic tax return and card clearing (tax filing processing-reporting and summary successful-remote card clearing successful). If you encounter problems when reporting summary and remote card clearing, please Check out the related questions below.