Configure four (four shifts and three operations) to be responsible for general maintenance. Overhaul is called inside and outside (negotiate with several units first) to save money.
How to train the staff of hotel engineering department? Main contents and training methods of hotel engineering department training.
1, orientation training for new employees
(1), this work is mainly undertaken by the full-time training department of the hotel.
(2), the training content is mainly the basic knowledge of the hotel, should include:
Hotel introduction? Basic hotel management system (such as employee handbook, attendance system, reward and punishment system, request and report system, gfd requirements, etc.). )
Hotel awareness? Polite? Professional ethics? Safety and fire protection? language
(3) Training and attending classes are the main forms.
2. Induction training for new employees
(1), this work is mainly undertaken by departments and national professional and technical evaluation institutions;
(2), the main contents of the training should include:
Department introduction? Post responsibility system? Post discipline
Basic knowledge of professional posts (if you need to work with certificates, you should arrange to participate in the training and examination of the national professional post qualification certificate, and you can arrange work only after obtaining the post certificate through the examination).
Basic operating procedures for post work? Safe operation and fire fighting system? rotation/relay system
(3) Class training is the main form.
3, on-the-job training
(1), the hotel engineering personnel training is mainly on-the-job training, which is the responsibility of the department.
(2), the training content should include:
professional knowledge
Equipment maintenance specification
Common faults and maintenance skills of important equipment
Accident emergency treatment scheme
Hotel consciousness and civilized construction
Safe construction and fire fighting
Coordination and communication skills at work
Professional ethics and social morality
Basic knowledge of management
How to train new employees
Work summary and accident analysis
(3) The training methods are diverse and flexible, and each department can adopt different training methods according to the actual situation, so as to achieve better training effect:
Centralized teaching
Bring the new and the old, and bring the new and the good.
Instead of training by doing (integrating the training content into daily work and achieving the training purpose through practical operation).
Pre-shift and post-shift meeting (see sewing needle, do a good job in training)
Cross-training (exchanging jobs between different types of jobs for work and training, so that the trained employees can specialize in multiple skills and make a good reserve for the human resources of the department).
Work summary analysis meeting.
Retraining of old employees (organize retraining for the contents of previous training to deepen the impression and improve work skills).
4. Training abroad
(1), hotels and departments are responsible for organizing the implementation.
(2) The training content is selected according to the present management and future development needs of hotels and departments. After the training is completed, you can take what you have learned back and teach it to other colleagues and apply it to your work.
(3) Ways include going abroad for inspection and arranging for further study in domestic or foreign professional schools.
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How much should the project settlement cost account for the project settlement income? How much should the project settlement cost account for the project settlement income?
A: Generally speaking, it is reasonable that the project settlement cost should account for about 80% of the project settlement income under normal circumstances.
How do engineers manage their own performance? Doing a good job in performance management is mainly to do a good job in performance appraisal. Performance evaluation can be based on how many projects your engineers have done and how to make a clear consideration of the results of each project. It can also be evaluated by colleagues and bosses. Of course, if it is done manually, it needs to process a lot of data, which is a bit troublesome. Landlord can use HR system to manage performance. As far as I know, the performance management of Gaoya Technology is linked to business and projects, and it is very good to do performance management. The landlord can learn about it ~
What words can be used to describe the working attitude of hotel engineers? If we want to praise them, such as being meticulous, conscientious, hardworking, having both ability and political integrity and quick thinking,
If we want to criticize them, for example, they are cunning, lifeless, not serious and not hardworking, we should study like hardworking people.
How should the staff of hotel catering department arrange shifts? In that case, two shifts will do. There are fewer people in the morning shift, and most of them are concentrated in the evening shift. Because the buffet is held at six o'clock in the morning shift, it will be very hard for people in the morning shift to come to work at night, so people in the morning shift can get off work in the afternoon after eating Chinese food. Because buffet and Chinese food can be arranged with fewer people, it is more reasonable to concentrate manpower for dinner. I'm your catering manager. Of course, you have to make arrangements according to the staffing and actual operation of your hotel's catering department. Let's just say don't just think about how to save manpower through scheduling. In many places, there are two shifts, and it is not good for employees to run around. Besides, you have to run breakfast, not to mention three shifts!
How to write the engineering evaluation plan of the engineering department How to write the engineering evaluation plan of the engineering department 1, process preparation management 1. 1, process preparation management in the design stage1.1./The project leader of the engineering department participates in the technical design review and construction drawing design review, and in the design, 1. 1.2 For major new materials and new processes, if necessary, the person in charge of the process project will organize the preliminary process research, and a controversial process review opinion will be formed in the process research report 1. 1.3, which will be settled through consultation by the minister of engineering. If there are still differences, the general manager will arbitrate. 2. Process preparation management in the prototype trial-production stage 2. 1 Prepare process management documents and process specification documents according to the relevant provisions on the prototype trial-production plan and the completeness of process files: 1) Process plan (organize the review of process plan if necessary) 2) Special tooling design task book (if necessary) 3) Process equipment list or special process equipment list (same table1/) 2.3 According to the trial production of new product prototype, the person in charge of the process project of the engineering department prepares the review report of the trial production process of the prototype (Table 5), and reviews whether the manufacturability of the design structure and the tooling verification meet the product production and quality requirements. 2.4 The technical project leader of the Engineering Department shall organize the rectification of prototype trial production, stipulate the rectification period, and track the implementation of the rectification. 3. Process preparation management in the small batch trial production stage 3. 1 Prepare temporary process specification documents according to the small batch trial production plan and the relevant provisions in Appendix A "Process Document Integrity": 1) Process document catalogue 2) Process flow chart 3) Process route table 4) Operation standard book 5) Process quotation 6) BOM bill of materials is designed for process quality control according to process quality control management procedures. Compile the process quality control document: 1) List of key and special processes 2) Process quality control plan 3.2 The person in charge of the process project of the engineering department shall summarize the design, process and parts problems in the process of trial production in small batches, and fill in the Summary of Trial Production Problems of Prototype (Small Batch) according to the requirements of the Control Procedure for New Product Design and Development. 3.3 In the process of trial production in small batch, the process project leader of the engineering department verifies the manufacturability, process design, tooling and tooling of the product structure design, evaluates whether it meets the requirements of product production and quality, and fills in the evaluation in the Process Review Report of Trial Production in Small Batch. 3.4 The Engineering Department shall organize the rectification of new product trial production, stipulate the rectification period, and track the implementation of the rectification. 3.5 The process project leader of the engineering department is responsible for further improving the process, tooling and process documents according to the batch test, and writing the process summary. 3.6 After the small-batch trial production is completed, the person in charge of the process project of the product development department will organize relevant technicians to modify and improve the process and process documents according to the relevant provisions of Appendix A, and do a good job in approving, archiving and distributing the process documents before the batch trial production. 4. Process preparation management for batch trial production. 4. 1 After the new product development is completed and the small batch trial production is qualified, the engineering department will hand over the temporary process documents and related technical documents of the small batch trial production to the process technology department, and release the production after the handover and signature of the process technology department. The person in charge of relevant projects in the process technology department shall digest the process technical data handed over by the product development department and convert them into process technical documents. 4.2 Before the first batch of production, the person in charge of the process project of the process technology department shall make process layout and planning according to the situation and needs of the production workshop, prepare process technical documents, and prepare working hours quota and process standards; Confirm the key parts that are easy to make mistakes or confusion brought by the production team before production. 4.3 The person in charge of the process project of the process technology department shall organize the relevant personnel of the product development department to confirm the parts with design and process changes or the parts reflected in the batch test. After the materials are collected, before the production starts, the technicians of the process technology department will organize the team leader to install the prototype and confirm the supporting parts and the whole machine. 4.2 Process technology management of mass production 4.2. 1 The process engineer in charge of the process technology department shall confirm the key parts that are easily misoperated or confused by the production team according to the needs of the production workshop before production. 4.2.2 According to the needs of the production workshop, after the materials are collected and before the production starts, the process engineer in charge of the process technology department should organize the team leader to assemble the prototype of the products with design and process changes or parts matching problems, so as to confirm the parts that have changed or need to be matched. 4.2.3 Before mass production, the technician in charge of the process technology department is responsible for technical disclosure to relevant personnel of the production department and organizing workshop staff to conduct process training. 4.2.4 The technician in charge of the process technology department shall carry out process quality control and process discipline inspection according to the Process Quality Control Management Procedure (QG/FX-07.23), and the personnel who seriously violate the process discipline can directly put forward assessment opinions, which shall be countersigned by the workshop director and the production minister and implemented after the approval of the process technology minister. 4.2.5 The technician in charge of the process technology department analyzes the abnormal quality on site and implements corresponding control. If necessary, fill in the quality information feedback form (form 1) and notify relevant departments or responsible persons for rectification. 4.3 product quality improvement 4.3. 1 In order to improve product quality, design manufacturability, reduce manufacturing cost and improve production efficiency, the competent department of process technology department organizes targeted process improvement. Prepare the process test plan (table 16), define the purpose, object, method, verification requirements and plan arrangement of the process test, and implement the relevant process test and verification after the approval of the competent minister. After the test is completed, the technical personnel in charge of the process technology department shall summarize the process test, compile the process test report (Table 3) based on the process verification results, and submit it to the competent minister for approval. Process improvement involving efficiency and function shall be confirmed by relevant technicians of product development department and signed back for participation. 4.3.2 The Technology Department is responsible for the change of relevant process documents and organizing their implementation. 4.3.3 When the tooling changes, the relevant supervisor of the process technology department draws a sketch, tracks its manufacturing progress, and is responsible for checking the process effect. After verification, it shall be submitted to the product development department for filing. 4.3.4 When design changes are involved, relevant technical personnel of the Technical Department shall fill in the business contact letter (Table 3) and feed it back to the Engineering Department for design changes, and track the progress and implementation of the changes. 4.4 Process Training 4.4. 1 Technicians of the process technology department conduct process training for operators in various positions in the production workshop. The contents of process technology training include: ① the education of process technology and process management consciousness can improve people's understanding and correctly understand the significance of process work to enterprise production; (2) Process management knowledge, namely process preparation and daily process management knowledge; (3) Process skill knowledge, that is, production process, post process requirements and knowledge of new processes, new technologies and new materials. 4.5 Process document management shall be carried out according to the requirements of Technical Document Management Procedure.
How should hotel staff configure rooms? Generally 1 the waiter is responsible for cleaning room 13 in the morning shift. Room 93 needs about 6 waiters, plus 2 foreman 1 supervisor. There are three shifts in the morning shift, and the foreman of the middle shift 65,438+0 is equipped with two waiters, one waiter is on the night shift, and one foreman is equipped with one waiter. There are 18 people together, and an early shift foreman can replace other shifts. This figure is calculated based on the occupancy rate of 80%. If not, 1~2 attendants can be reduced appropriately;
As for the restaurant, I don't know what your restaurant is like. If the private room and buffet are together, three shifts, morning shift, evening shift and two shifts can be arranged for three meals a day. Suppose breakfast starts at 6: 30, ends at 10: 30, lunch starts at 1 1: 30, and ends at 14. : 30, dinner/kloc-0 starts at 7: 30 and ends at 22: 00. 00, so I should go to work at 6 o'clock. Go to the early shift at 00. The two-shift system is 9: 30-1 4: 00-1 8: 00-22: 00, morning shift 1 foreman and 3 waiters, evening shift 1 foreman and 2 waiters, and two shifts1foreman and/kloc. Seats need 2-3 people, so 1 foreman and 1 supervisor need to be added, which is about 29-32 people. The staffing of this restaurant is calculated by 80% attendance rate;
The front desk of other departments needs about 6-7 people, cashier 3-4 people, finance department 3-4 people, personnel department 3-4 people, security department 7-8 people, project department 4-5 people, kitchen 15-20 people, housekeeping department 2 people, dishwashing aunt 5-6 people and PA 8 people, which is about * *.
Note: The front desk, security and engineering are calculated as 12, with 24-hour rest, and the personnel, finance and housekeeping departments are calculated as normal shifts every day (8: 30 ~ 17: 30). One person in the kitchen and dining room should be on night shift (22: 00 ~ 6: 30) to prepare breakfast.
This is just the approximate number of people I calculated according to the regular hotel. The staff here are calculated according to experienced people. In fact, restaurants and guest rooms can have about 20%~30% interns, which can reduce the salary cost, while financial, cashier, personnel and engineering personnel need experienced people to do it. If they are inexperienced, they will be nervous.
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