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What are the hotel staff management rules and regulations?
Rules and regulations of hotel staff:

1, go to work on time, report to the front desk 10 minutes in advance, and the foreman will hold a pre-shift meeting to arrange the work tasks and precautions for the day.

Keep smiling at work, and don't let personal emotions affect your work.

3.gfd is clean and tidy, female employees have no shawls, and male employees have no beards.

4. Employees should have meals at designated places, and are not allowed to smoke or eat snacks at will in the work area.

5. Don't make personal phone calls at work.

6, employees are not allowed to enter the room to rest, take a bath, watch TV, etc.

7. Keep the room key with you, and don't leave it anywhere.

Precautions:

First, the delivery of goods.

1, goods handover, all take-away goods in each department should be counted and recorded. All kinds of commodities must be recorded in daily sales, requisition and inventory.

2. Handover of guest's articles. Record the number of sheets, quilts, pillowcases, bathrobes, bath towels, slippers, thermos bottles, cups and other items received every day.

3, post health cleaning items handover. Every post should ensure that there are clean towels, mops, detergent and washing powder every day.

4. Handover of electrical appliances. Is there a TV, remote control, lamps, air conditioner, pager, telephone, etc. in the room? They are all available and need maintenance.

5. Handover of interphone. Battery, earphone, charger.

Second, a healthy handover.

1, post hygiene handover, in line with hygiene standards.

2, the handover of public * * * area, it is important that the toilet hygiene handover.

3, post items hygiene handover.

Three. Hand over the latest rules and regulations of the company.

1, new system handover.

2. Make sure that each system is distributed to everyone.

3. Implement a new signature system. All employees who have read the notice sign their names on the back.

Fourth, the handover of special things.

1. Is there anything assigned by the guests?

2. Is there a wake-up call, etc?

3. Everything that you didn't finish on duty assigned by the guests should be recorded in the case. And tell the successor to finish.

4. Register the items left by the guests.

5. Complaint records and solutions of guests on duty.

6. Handover record of unfinished work on duty.