1. Wrong password;

2. Insufficient account balance;

3. The merchant POS does not support the card that needs to verify the password, and can temporarily turn on the "small amount/signature-free" function;

4. Merchants choose non-local currency as cardholder settlement (DCC);

5. A few merchants POS can only enter a 4-digit password;

6. The amount of "small amount/signature confidentiality" is set to be less than the consumption amount, and the amount of "small amount/signature confidentiality" can be temporarily increased.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.