China Industrial and Commercial Bank | When using U Shield through personal online banking, please try the following methods: 1. Please make sure that you are using IE browser. 2. Please check whether the U shield status is normal through the U shield driver. If you have successfully installed the driver and can read the certificate information through the driver, it is recommended that you reconnect the U shield and try again. 3. If the error is still reported, please check whether there is the certificate information of the issuer of "Personal ICBC CA" in IE through the columns of "IE"-"Tools"-"Internet Options"-"Content"-"Certificate". If there is no such certificate information (you can read the certificate information through IE, but this still happens, you can select this certificate and select "Delete". Hua Hong/Hua Hong II: Open Hua Hong/Hua Hong II- Client Management Tools-Certificates, enter the certificate password, and select Install/Register below. If Install/Register is grayed out, you can choose to uninstall/logout before installing/registering. 4. If this problem still occurs after adopting the above method, please take your U shield, online banking registration card and valid ID card to our remote outlets for certificate recovery, and confirm whether the U shield can be used normally.