ICBC's personal online banking uses ActiveX controls to enter passwords. When logging in to personal online banking for the first time, there will be a process of downloading controls on the login page. You only need to download the control once, and when you access personal online banking in the future, the control will be activated directly on this machine without downloading it again. ActiveX controls can use the underlying functions of Windows to intercept keyboard events before hackers, and hackers can't get users' passwords, which greatly improves the security of online banking. If your system does not download the control automatically, you will not be able to enter your password on the login and payment page of personal online banking. Please solve this problem in the following ways: 1. Log on to the ICBC portal in www.icbc.com.cn or www.95588.com.cn; 2. Click the "Safety Tips" button on the right side of the page, and then select "Make sure your computer is safe"; 3. Click the "Control" link to download the new security control installer and run the installer; 4. Open IE browser, select "Tools-> Internet Options-> Advanced", click "Restore Default Settings" and confirm to exit; 5. Open IE browser, open "Check the newer version of the saved webpage" in "Tools-> Internet Options-> General-> Temporary Internet Files-> Settings", and select "Check every time you visit this page". Click delete files in temporary Internet files-> settings, select delete all offline content, and then click ok.