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What should I do if the courier signed by the guard is missing?
If the express mail is lost after being signed by the doorman, there are two ways to compensate for the loss:

First, if the doorman collects the express mail on behalf of the consignee, the responsibility shall be borne by the consignee, and the consignee shall be responsible for the losses caused by improper financial custody.

Second, if the courier company directly requests the doorman to sign for it for convenience without the authorization of the doorman, the courier company shall be liable for compensation. After the courier company assumes the responsibility, it can recover from the doorman.

Extended data:

Meet the following requirements when signing for express mail:

1, when delivering the express mail to the recipient, the courier service personnel shall be obliged to inform the recipient in person to receive and send the express mail.

2. If the recipient can't sign for it himself, he can communicate with the recipient (sender) and use the collection method after permission. The courier service personnel should also inform the collector of the collection responsibility.

3. If it is otherwise agreed with the sender or the recipient, such agreement shall prevail.

4. After acceptance without objection, the inspector shall confirm receipt.

5. If the inspector refuses to sign for it, he shall indicate the reason and time of refusal on the valid documents such as express waybill and sign it.

Baidu Encyclopedia-Express Service Standard of Postal Industry