1, your handwriting is scrawled, and the system can't detect what you wrote. It is suggested to write in a standardized way.
There is something wrong with your mobile phone screen, so you can't write your signature in the designated area. It is recommended to calibrate the screen.
3. There is a problem with Ping An's I-loan system, which makes it temporarily unusable. I suggest you change your mobile phone to see if it works properly.