The general principle of civil damage compensation is the principle of flat filling, that is, how much damage compensation. However, it is difficult to punish some operators who maliciously harm consumers' rights and interests, and it can not compensate consumers' actual losses well. Article 55 of the new Consumer Law focuses on regulating this situation.
Extended data:
Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.
Where a business operator knowingly provides goods or services to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to demand compensation from the business operator in accordance with the provisions of laws and regulations such as Articles 49 and 51 of this Law, and have the right to demand punitive damages less than twice.
People's Daily Online-The supermarket "low-elevation knot" can no longer overcharge 0.9 yuan, and will have to pay 500 yuan.
China People's Congress Network-People's Republic of China (PRC) Consumer Rights Protection Law