1
Look who the signer is. If you can find it, you can directly find the other party and get the courier back.
2
Contact the courier and ask about the situation and who signed for the courier.
three
Contact Taobao sellers and ask them to negotiate directly with the courier to find out the reason.
four
There is really no choice but to call the courier company directly to complain.
find
Dispatchers at express outlets do two things:
1. Check the original receipt to make sure it is my signature.
2. Go to the sign-in office with the courier to find the sign-in party and return the express mail with my ID card.
If it can't be completed, it's like a complaint from the head office. Pay attention to copying relevant evidence.
According to the provisions of the Postal Law, express delivery must be signed in person or the courier company contacts the recipient to authorize others to collect it. This situation belongs to signing on behalf of others. If it's three links and one access, Shentong, Tong Yuan, Zhongtong and Dayun, complaints can be handled, and the effect is very good. To the headquarters, 3 15,1185 can be done directly.
The courier company won't come ~ then keep calling them, this is their service problem! It was sent by mistake before, and someone else took it. Later, I contacted the shipper and asked him to find a courier to send it again! And soon! They want to talk to the courier!