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How can we effectively promote the development of electronic public services in China?
Make full use of modern information technology, through the Internet, call centers, telephones, information appliances and other channels, we can effectively promote the development of electronic public services in China.

The development process of electronic public services in China is as follows:

1, innovative service concept In the information society, the traditional government management and warehouse management can no longer adapt to the development of the situation, and the public is increasingly hoping to get emergency and convenient public services from the government. The concept of the government as the "helm" is more and more deeply rooted in the hearts of the people. The goal of electronic construction of government public service is to serve the public and realize the transformation of service-oriented government;

2. An important feature of government electronic public service is that it is breaking the traditional government division of labor and making the government services of different departments achieve organic results. The electronization of government public services, the reform of government institutions and the transformation of government functions complement each other and promote each other. The electronization of government public services will help to promote the reform of government institutions and the transformation of government functions, which in turn will inevitably promote the improvement of government electronic service capabilities and service levels, and have an important impact on government organizational structure and service levels;

3. The healthy development of government electronic public services must be based on law. This year, China's e-government has experienced more than ten years of development, from scratch, and the legal system construction has made great progress. However, the current legal environment in China is not suitable for the development of government electronic services, which hinders its rapid development. Therefore, we should strengthen the legal construction of e-government in China from the following aspects.

legal ground

Electronic Commerce Law of the People's Republic of China

Article 64 The people's governments of the State Council and provinces, autonomous regions and municipalities directly under the Central Government shall incorporate the development of e-commerce into their national economic and social development plans, formulate scientific and reasonable industrial policies, and promote the innovative development of e-commerce. Article 69 The state maintains the security of e-commerce transactions, protects the information of e-commerce users, encourages the development and application of e-commerce data, and ensures the orderly and free flow of e-commerce data according to law. Article 71 The state promotes the development of cross-border electronic commerce, and establishes and improves the management systems of customs, taxation, entry-exit inspection and quarantine, payment and settlement. , suitable for the characteristics of cross-border electronic commerce, improve the convenience level of all links in cross-border electronic commerce, and support cross-border electronic commerce platform operators to provide warehousing and logistics, customs declaration and inspection services for cross-border electronic commerce. Article 73 The state promotes exchanges and cooperation between different countries and regions in cross-border electronic commerce, participates in the formulation of international rules for electronic commerce, and promotes international mutual recognition of electronic signatures and electronic identities.

People's Republic of China (PRC) cultural service protection law.

Article 30 A comprehensive cultural service center at the grass-roots level shall strengthen the integration of resources, establish and improve a public cultural service network, give full play to its overall service function, and provide public cultural services such as reading books and newspapers, watching film and television dramas, popularizing law, popularizing art, popular science, broadcasting, surfing the Internet and mass cultural and sports activities, and provide other public cultural services according to its functional characteristics and local conditions.