How to write the content of the residential quality guarantee letter? Let’s find out together below.
Contents of the residential quality guarantee: 1. Clear title of the guarantee; 2. Brief introduction to the condition of the house; 3. Construction area of ??the house; 4. Relevant qualification certificates; 5. Acceptance standards; 6. Effective time of signing ;7. Signature and seal of the guarantor or unit.
Residential Quality Guarantee Sample 1
In line with the principle of being responsible to residents and being responsible to society, our company provides sales to ___ City___ District___ Road_ The ____-room residence in the ___ community of ____ has made the following quality guarantees and commitments in terms of its structure, components, facilities, supporting facilities, maintenance, etc.:
1. The building area of ??this residence It is ___ square meters, of which the public building area is allocated to ___ square meters.
2. This residential system has been designed by units with corresponding qualifications and has been approved by relevant government departments.
3. This residence has passed the inspection and acceptance by the ___ city, district (county) construction project quality supervision department.
4. From the date of delivery after signing the contract, under normal use conditions, the warranty content and warranty period of each part and component are:
1. Roof waterproof layer for 3 years;
2. Walls, floors (including kitchen and bathroom floors), basement, and pipe leakage for 1 year;
3. Indoor walls , 1 year for plaster falling off and cracks on the ceiling plaster layer (except for temperature cracks on the top wall);
4. 1 year for indoor floor hollowing, cracking, and large-scale sanding;
5. Doors and windows are not installed airtight, cracks appear, and hardware is damaged for 1 year;
6. Water supply and drainage, sanitary ware, electrical switches, and other appliances for half a year;
7. Pipes Blocked for 2 months.
5. The company does not assume warranty responsibility for quality problems caused by improper use by residents or unauthorized changes to the structure, equipment pipeline location, and improper decoration; if the quality of the house is damaged or other users lose, the company will be responsible for The responsible person shall bear corresponding responsibilities.
6. After the completion of the residential building, under normal use within the specified service life, if it is identified as a dangerous house by the relevant professional competent department of the city, it will be returned or replaced.
7. After residents move in, if they have letters, visits or complaints about the quality of the residence, the company will directly or entrust the property management company to give timely written replies and handle them properly.
8. If there is any dispute about the company’s reply or handling, if it is related to the quality of residential projects, apply to all local and municipal construction project quality supervision stations for coordination; if it is related to the quality of residential supporting construction, please apply to the local, The municipal housing construction department applies for coordination.
9. Other contents that the company is willing to commit to (omitted).
10. This warranty is provided when the residence is delivered to the user and serves as an attachment to the residence sales contract and has the same legal effect as the contract.
Guarantee unit:
Legal representative:
Date:
Company address:
Contact person:< /p>
Tel:
Postal code:
Property management company:
Contact person:
Contact number:< /p>
Residential Quality Guarantee Sample 2
Dear residents:
Thank you for purchasing the commercial housing developed and constructed by our company. In order to protect your legitimate rights and interests, promote Our company continues to improve the quality of development and provide after-sales service for commercial housing; at the same time, we also provide guidance for you to better use the commercial housing developed and constructed by our company. We implement quality assurance and use of commercial housing in accordance with the "Urban Real Estate Development and Operation Management Regulations" of the State Council. Instruction system, please cooperate closely and welcome your comments and suggestions on our work.
Real estate development company address: Property management company address:
Sales contact: Property management Office:
Telephone:Tel:
Development Company: (Chapter) Management Company: (Chapter)
Year Month Day Year Month Day
< p>Our company makes the following quality assurance commitments for the commercial housing unit you purchased in the community building in ___ District, Xi'an City, with a building area of ??m2:1. The commercial housing project was completed on the year, month, and year. Passed the completion acceptance organized by Xi'an Urban and Rural Development Committee.
2. The quality supervision of this commercial housing project will be carried out by Xi'an __ District Quality Supervision Station. During construction, construction is always carried out in accordance with relevant national norms, specifications, quality standards and design requirements.
3. From the date of completion acceptance of this commercial residential project, under the normal use of the residents, the company will assume the maintenance responsibility for the following items (see attached table) during the warranty period free of charge, and within the commitment period Repairs will be completed within the company.
4. According to the national housing construction project quality warranty regulations, the warranty period of a housing construction project is calculated from the date of completion acceptance; if the user discovers quality problems during use, he or she can directly call the company's maintenance phone number or seriously Fill out the attached "Commodity Housing Quality Feedback Form" and send it to our company. Quality problems caused by improper use or home decoration by residents, as well as irresistible natural disasters, are not covered by our company's warranty.
5. After residents move in, if they receive letters, visits, or complaints about the quality of commercial housing, our company will directly (or entrust a property management company) promptly respond to and properly handle them. If you are dissatisfied with the work of our service staff, you can complain directly to our company (or property management company). We will handle it promptly.
6. If there is any dispute about the company’s response or handling of quality issues related to commercial housing projects, the matter can be resolved in accordance with the relevant regulations of the State Council’s “Urban Real Estate Development and Operation Management Regulations” and the Ministry of Construction’s “Housing Construction Project Quality Warranty Measures” It stipulates that you should apply for coordination to the local construction project quality supervision station; for any issues related to the outdoor supporting facilities of commercial residential buildings, you can apply for coordination to the local construction administrative department in accordance with the State Council's "Urban Real Estate Development and Operation Management Regulations" and other relevant regulations. If you still have differences on coordination, you can apply to the local arbitration committee for arbitration.
7. Our company will check out or replace any dangerous houses whose foundations and main structures are of unqualified quality and cannot be repaired after being appraised by professional quality appraisal departments with provincial or above qualifications.
8. As an attachment to the commercial housing sales contract, this quality guarantee is a legal document for the company to assume responsibility for the quality of commercial housing. It has the same legal effect as the sales contract. Users are requested to keep it properly and may not forge or alter it.
The warranty period stipulated by the state for serial number maintenance items and the warranty period problem-solving period promised by the company
1. Roof waterproofing for 5 years
2. Walls and kitchens and leakage on the bathroom floor for 5 years
3. The plastering on the walls and ceiling fell off for 2 years
4. The floor was hollowed out and cracked, and sand was generated in large areas for 2 years
< p>5. Pipeline blockage for 6 months6. Heating and cooling systems and equipment for 2 heating and cooling periods
7. Sanitary ware for 2 years
< p>8. Electrical pipelines for 2 yearsResidential Quality Guarantee Sample 3
Party A (seller): Party B (buyer):
Newly built by Party A The real estate (building area square meters) located in the unit and floor # of the residential project in the urban (town) road (street) is sold to Party B. In order to strengthen the quality management of commercial housing, ensure the quality level of after-sales service of commercial housing, and safeguard the legitimate rights and interests of consumers of commercial housing, in accordance with the requirements of the Ministry of Construction Jianfang [1998] No. 102 "Regulations on the Implementation of the Housing Quality Guarantee and Housing Instruction Manual System for Commercial Housing", If quality defects occur within the following warranty scope and warranty period after the commercial housing is sold, Party A shall fulfill the warranty obligations and bear warranty liability.
1. When the project is completed and accepted, the acceptance team evaluates the project quality level as 0.1, and the completion acceptance filing procedures have been completed. Under normal conditions of use, the foundation engineering and main structure engineering have a reasonable service life of years according to the design documents and relevant regulations. If quality defects endanger the safety of the structure occur within the normal and reasonable use years, Party A shall perform warranty obligations. Bear warranty responsibility.
2. Under normal use conditions, the warranty content and warranty period for the following parts and components of this product house are:
1. Roofing and walls, basement and kitchen, toilet and bathroom floor The warranty period for anti-leakage of pipes, pipes, etc. is 5 years;
2. The plastering surface of walls and ceilings falls off, the ground leveling base layer or cement mortar surface layer hollows and cracks, large-scale sanding, etc. and doors and windows The warranty period for damage caused by warping, cracking of hardware and other spare parts and sanitary ware that do not meet the requirements of standards is 2 years;
3. The warranty period for heating and cooling systems and equipment is 2 heating periods and cooling periods;
4. The quality warranty period for lamps, electrical switches and blocked pipes is half a year, and the warranty period for other parts and components is one year;
5. After the commercial residence is sold, the property management company entrusted by Party A will be responsible for the maintenance and treatment;
6. The commercial residence will be delivered by Party A to Party B for use on the date of year, month and year. Party B will not use the residential property at the time of delivery. The normal operation of equipment and facilities was approved. Party B shall be responsible for the maintenance of facilities and equipment added or modified by Party B after acceptance. The warranty period is calculated from the date of completion acceptance, that is, the year, month and day.
3. During the warranty period, if the quality defects of the residential project cause personal or property damage to the owner, user or third party of the house, Party B may request compensation from Party A. Party A may cause damage to the product. Recovery from parties responsible for quality defects in residential projects. If the warranty is not timely and causes new personal or property damage, the party responsible for the delay shall bear the liability for compensation; due to improper use by Party B, such as unauthorized modification of the structure, improper decoration of the equipment location, etc., or quality defects caused by third parties and force majeure, no liability shall be borne. It is within the scope of Party A’s warranty.
Party A (chapter):___________Party B:_______________
Legal representative: _____________Legal representative:_____________
Contact number: _____________Contact number ：_____________
____year__month__day____year__month__day
__Municipal Construction Engineering Quality Supervision Station System
Residential Quality Guarantee Sample 4
Issuance number: ___________Issuance date: ___year___month___day
Article 1 is to regulate the sales of real estate development enterprises These measures are formulated in accordance with relevant national and provincial laws, regulations and policies to strengthen the after-sales service of commercial housing, safeguard the legitimate rights and interests of housing consumers, and promote the healthy development of the housing consumer market.
Article 2: These measures apply to real estate development enterprises that have obtained a business license from the industrial and commercial department and a development qualification certificate issued by the Provincial Construction Committee.
Article 3 The commercial housing referred to in these Measures includes high-end housing such as villas and high-end apartments, ordinary commercial housing, low-profit housing (affordable housing), housing for housing projects, etc.
Article 4 When a real estate development enterprise sells (including pre-sale) new commercial housing to users, it must provide the "Commercial Housing Quality Guarantee" and "Commercial Housing Instructions".
Article 5 "Commercial Housing Quality Guarantee" is the basis for real estate development enterprises to assume quality responsibility for the commercial housing sold. Real estate development enterprises shall bear warranty responsibilities in accordance with the agreements and commitments in the "Commercial Housing Quality Guarantee" .
The "Commercial Housing Quality Guarantee" should be included as an attachment to the commercial housing purchase and sale contract.
Article 6 "Commercial Housing Quality Guarantee" shall include the following contents:
1. The quality level of the project as verified by the project quality supervision department;
2. The residential structure is guaranteed to be used for life according to the designed life;
3. Warranty content and period of each part under normal use:
1. The roof waterproofing project shall not be shorter than 3 years;
2. The civil construction project shall be no less than 1 year, specifically including:
Walls, kitchen and bathroom floors, basements, pipe leakage;
Wall and ceiling plastering The gray layer falls off;
The floor is hollow and cracked, and sand is generated in large areas;
Doors and windows are cracked, and hardware is damaged;
3. Sanitary ware is not short. Within 1 year;
4. The installation project of electrical pipelines and water supply and drainage pipelines shall not be shorter than 6 months;
5. Pipeline blockage shall be not shorter than 2 months;
6. Cooling and heating systems and equipment are for one heating period and one cooling period;
7. Others (to be agreed between the real estate development company and the user);
< p>4. The specific time when the developer will deliver the commercial housing to the user for use;5. The unit to which the user reports for repairs and the time limit for reply and processing;
6. Return due to quality reasons Conditions of the house;
7. Resolution of disputes arising from quality warranty.
Article 7 The commercial residential buildings pre-sold by development enterprises shall be subject to supervision and inspection by users during the construction process before they are completed and accepted for use.
Article 8 When a real estate development enterprise delivers commercial housing to users, it shall have one week for acceptance by the users. During the acceptance period, real estate development enterprises should promptly resolve quality problems with equipment and facility operations.
Article 9 "Instructions for Use of Commercial Houses" shall explain the structure, performance and types, performance and standards of each part (component) of the house, and put forward precautions for use. Generally, it shall include the following content:
1. Development unit, design unit, construction unit. Those entrusting supervision should indicate the supervision unit;
2. Structural type;
3. Decoration, Decoration precautions;
4. Instructions on the configuration of water supply, sewerage, electricity, gas, heat, communication closed-circuit television and other facilities;
5. Instructions on reserved locations for facility installation and installation precautions;
6. Door and window types, usage precautions;
7. Distribution load;
8. Other issues that need explanation .
Article 10 If the equipment and facilities configured in the residence have instructions for use, they should be attached to the "Instructions for Use of Commercial Residences".
Article 11 The "Commercial Housing Quality Guarantee" and "Commercial Housing Instructions" shall be provided to the user at the same time as the housing is delivered to the user.
Article 12 "Commercial Housing Quality Guarantee" and "Commercial Housing Instructions" are issued in units of units and buildings. Each unit or block of housing should be accompanied by its own "Commercial Housing Quality Guarantee" and "Commercial Housing Instructions". Residential Owner's Manual.
Article 13 The warranty period of a residence shall be calculated from the date when the development enterprise delivers the residence to the user, and the warranty period shall not be less than the period specified in Article 5 of these Measures. Real estate development companies can extend the warranty period.
Article 14 The real estate development enterprise shall provide prompts for the reasonable use, care and maintenance of the residence by the residents in the "Instructions for Use of Commercial Residences". Due to improper use by users or unauthorized changes to the structure, equipment location and improper decoration, etc. The development company does not assume warranty responsibility for quality problems caused by it; if the quality of the house is damaged or other users lose due to improper use or unauthorized modification of the structure by the residents, the responsible person shall bear the corresponding liability.
Article 15: Residences whose structural quality is unqualified and cannot be repaired shall be checked out after being appraised by qualified appraisal and testing departments at or above the provincial level.
Article 16 Other residential and non-residential commercial houses may be implemented with reference to these measures.
Article 17 The Provincial Construction Committee is responsible for the interpretation of these regulations.
Article 18 These Measures shall come into effect on ___ month ___ day of ___ year.
Residential Quality Guarantee Sample 5
Recently learned from the ____ Municipal Construction Committee about the new regulations. After the commercial housing is delivered for use, if the buyer believes that the quality of the main structure is unqualified, he can follow the relevant regulations It stipulates that the project quality inspection agency be entrusted to re-verify; if the structural quality is indeed unqualified after verification, the home buyer has the right to check out; if losses are caused to the home buyer, the development company must bear compensation liability in accordance with the law. The currently used guarantee letter has no clear response time regarding the terms of letters and visits from home buyers who find quality problems after moving in. The revised guarantee letter that will be implemented clearly stipulates that within 3 days of receiving letters and receiving visits, the developer must directly or entrust the property management company to send personnel to respond. Reply and overhaul.
The new warranty clearly stipulates that from the date of issuance of the warranty, under normal use by the home buyer, 8 items will be guaranteed for free, including:
1. Heating or cooling The system is guaranteed for two heating or cooling periods.
2. Electrical pipelines and water supply and drainage pipes are guaranteed for two years.
3. One-year warranty if the plaster layer on walls and ceilings falls off.
4. Warranty for one year if the ground is hollow or cracked or sand is raised in a large area.
5. One-year warranty for cracked doors and windows or damaged hardware.
6. Two-month warranty for pipe blockage.
7. Sanitary ware has a one-year warranty.
8. Lamps and electrical switches are guaranteed for 6 months.
The above is what the editor shared today, I hope it can help everyone.