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What should I do if I don’t receive a text message about my China Construction Bank deposit?

There are several possibilities for failure to receive text messages:

The bank card has not activated the text message reminder service, or the mobile phone number is reserved incorrectly; 2. The account balance does not reach the text message reminder amount; 3. The mobile phone or operator has blocked the bank’s SMS number. If there is a problem with the mobile phone, you can change the settings, and the operator can consult customer service; 4. Bank system problems or delays caused by poor signals may also cause information to be delayed or unable to be delivered; 5. SMS deductions The payment has been unsuccessful for 2 consecutive months and the status has expired. No text message reminder will be sent.

Change SMS notification service. The reasons for not receiving text messages recently may be: 1. If the phone status is abnormal, it is recommended to check whether the text messages are full, whether the phone is in arrears, and whether the phone has been turned off for more than 2 days. You can also send 114 to 95533 from your signed mobile phone to confirm whether there is a text message reply. 2. Network reason: It is recommended to wait for the next transaction before checking the SMS prompt. 3. Expired text messages: Please use the signed mobile phone number to edit the "last four digits of CXZT# account number" and go to 95533 to check the SMS usage status. If it is frozen, please try to send the text message "BJQF# account payment last four digits" to pay the overdue fee. 4. Transfer network and number: Please edit "xhzw# carrier code" to 95533 to modify the operator. Operating code: China Mobile - YD, China Unicom - LT, China Telecom - DX 5. The mobile phone number is included in the 95533 SMS blacklist by the operator, or the mobile phone is set to block calls, block CCB SMS level numbers, etc. 6. Transactions do not fall within the scope of SMS sending: such as bank card annual fee/small account management fee deduction, bank interest settlement, etc. 7. The transaction amount is lower than the starting amount set by the branch or yourself. 8. If none of the above solutions can solve your problem, please go to the nearest branch for consultation with your valid ID and signed account.

Information about China Construction Bank: China Construction Bank (CCB or simply CCB, formerly known as the People's Construction Bank of China, and renamed China Construction Bank on March 26, 1996) was established on October 1, 1954. It is a joint-stock commercial bank and one of the five largest state-owned commercial banks in China. The main business areas of China Construction Bank include corporate banking, personal banking and capital business.