As we all know, secretarial work can help the company achieve maximum benefits only if the secretarial staff do a good job in secretarial etiquette. But the secretary's email work is also very important, so what are the processes for the secretary to send and receive emails?

I. Procedures for receiving documents

1, sign for it.

Carefully count the number of documents received, and check whether the actual number of documents received and the number of documents on the delivery note are consistent with the receipt. After counting, it is necessary to check whether the receiving organ, department and name indicated on the envelope or envelope of the document should be received by this organ. If there is an error, it should be returned immediately. Whether the package and seal are damaged; After the document is checked correctly, the recipient should send it to the sender's? Delivery receipt? What else, or? Send textbooks? Sign and indicate the time of receipt.

2. Open your luggage.

Pay attention to keep it intact when unsealing, and pay special attention to the documents in the seal not to be damaged. If necessary, the original should be placed at the back of the document and processed together for future reference. If any document that does not belong to the unit is found, or the built-in document is inconsistent with the document that should be sent, it should be handled according to the regulations and generally returned.

3. register.

Registration is one of the important links in receipt processing. When registering, register one by one according to the contents listed in the receipt register and paste it on the first page of each receipt? A communication processing form? , it should be? A communication processing form? Fill in relevant contents, such as issuing unit, issuing title, issuing quantity, urgency, classification, number of copies, date, etc. , and then go to the next processing procedure.

4. Quickly classify letters (documents). Divide letters (documents) into five categories: urgent, important, routine, confidential and private, put them into five special folders with the same specifications but different colors, and distribute them to the supervisor for handling. Some can also use numbers to identify folders. If the boss requires, the secretary should read the documents before submitting them, and then write down important parts on the letter (document), such as company name, date, product name, quantity, price, etc., and draw a straight line under these contents with a ruler and yellow pen (if it is necessary to copy, the copy will not appear yellow), or make a marginal note on the letter (document) to remind the boss. It is best to make a copy of important letters (documents) before forwarding them.

Second, the working procedure for sending emails is:

1 Check the sender first, that is, check whether the name and address of the recipient on the envelope are consistent with those on the letterhead;

2. Check the attachment, that is, check whether the attachment of the letter is put into the mail and whether the attachment is complete;

3, mail classification, all kinds of letters, parcels and so on. Express mail can be processed immediately, and big letters can be bundled;

4, mail marking, that is, check whether the mark that should be marked on the envelope is marked;

5. Postal code, that is, check whether the postal code of the recipient on the envelope is correct;

6, signature, that is, check whether the letter sent by the leader must be signed;

7, registration, with a register or notebook to register important mail (documents);

8, understand and adapt to the rules and regulations of postal business and send (mail) time.

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