Ⅲ. Classical dialogue
(C= cashier G = guest)
Good morning, sir. Can I help you?
G: Yes, I'd like to check out.
C: Certainly, sir. May I have your room key?
G: Sure, here it is. C: just a moment, please I'll write you a bill.
(After a while)
Mr. Johnson, your bill comes to $520. how
Do you want to pay? G: by credit card. Do you accept visas?
Yes, Mr. Johnson.
G: here you are.
C: (Print the card) Would you please sign here?
G: of course.
Thank you, Mr. Johnson. this is yours
Credit card and your receipt. Have a nice trip.
Ⅳ. Common sentence patterns treasure chest
1. Basic settlement response
Just a moment, please. The cashier will have your bill ready right away. Just a moment, please. The cashier will have your bill ready right away.
I will calculate/draw up the bill for you. I'll help you pay the bill.
Thank you for waiting, Mr. X. Here is your bill. Do you want a check? Thank you for waiting, Mr. X. Here is your bill. Do you want to check it?
Do you want a breakdown of the bill? Do you want the details of your account?
This is much more than I expected. This is much more than I expected.
Do you want me to explain some items for you? Do you want me to explain what the charges are?
If you think your bill is wrong, we can check it for you. If you think the account is wrong, we can check it for you.
(8) "L" stands for laundry fee and "T" stands for telephone fee. L stands for laundry fee and t stands for telephone fee.
I'm afraid it's not enough to pay/can't pay. I'm afraid that's not enough to pay the bill.
How will you check out/pay? How are you going to pay the bill?
(1 1) cash/credit card/traveler's check. Pay by cash, credit card or traveler's check.
(12) May I have a receipt? Can I have a receipt?
Certainly, sir. May I know the name of your company? Certainly, sir. May I ask the name of your company?
(14) Here is your change and receipt/invoice. Here is your change and receipt/invoice.
(15) I'll ask the bellboy to take your luggage down. I'll ask the bellboy to take your luggage down.
2. Check-out and check-out fees paid by the third party
(1) Your bill will be paid by XX Company. /XX Company has arranged to pay your bill. Your bill will be paid by XX Company.
Can you give me two different bills? Can I have two separate bills?
What expenses are included in each bill? How much does each bill cost?
A bill includes rent and telephone charges. They are paid by our company. The bill includes rent and telephone charges, which are paid by our company.
Could you please sign it? Would you please sign your name?
Would you please sign here? Would you please sign here?
May I have two of your business cards, please? May I have two of your business cards?
May I have two of your business cards, please? May I have two business cards, please
3. Exchange foreign currency
(1) I want to change US dollars into RMB. I want to change these dollars into RMB.
Would you please fill out this form? Can you fill out this form?
(3) The exchange rate of USD to RMB is 100: 823, so you can get xx RMB. The exchange rate of US dollar to RMB is 100: 823, which is to give you XX yuan.
Do you want small bills or large bills? Do you want small bills or large bills?
Please keep the receipt. When you want to change money, you must show it. Please take good care of your receipt. You need to show it when you want to change coins.
I'm afraid we only offer one-way exchange. I'm afraid we only offer one-way exchange.
We have an exchange limit of xx dollars between 9 pm and 8 am. Between 9 pm and 8 am, we have an exchange limit of XX dollars.
You can change money at the Bank of China. You can change it at the Bank of China.
If we exchange a lot of cash, our cash supply will run out and we can't hide our other guests. If the exchange of a large amount of money causes a shortage of funds, then we can't provide services to other guests.
(10) We hope you can understand. I hope you can understand.
4. There is a problem with payment
(1) Sorry, we don't allow personal checks. Sorry, we can't accept personal checks.
Sorry, but according to the hotel policy, we don't accept personal checks. Sorry, according to hotel regulations, we can't accept personal checks.
I'm afraid our hotel doesn't accept this currency. I'm afraid we can't accept this currency.
The figures and words on the check don't agree. This figure doesn't agree with what is written on your check.
(The credit card limit set by visa card is $65,438+0,500. The credit limit of Visa card is $65,438+0,500.
We need their permission to expand the credit line. If the amount exceeds any limit, we must get their permission.
Would you like to settle the difference in cash? Are you willing to pay the difference in cash?
Madam, I'm afraid we don't have a credit agreement with your company. You can use any kind of credit card instead. Madam, I'm afraid we don't have a credit loan agreement with your company. You can choose any of these credit cards.
5. About late check-out
(1) If you check out after noon 12: 00, you need to pay all the fees. Check out after noon 12, and pay half a day's room rate.
If you check out after 6 pm, you need to pay the full room rate. If you check out after 6 pm, you need to pay for one day's room.
6. Wrong account.
I'm sorry to hear the news.
I'll check with the relevant departments. Would you mind waiting for a while? I'll check with the relevant departments. Would you mind waiting?
An error has occurred. We made a mistake.
I neglected this detail when drafting your bill.
I'll correct your bill. Let me correct your bill.
We will deduct 180 yuan from the total to correct your bill. We will correct your bill and subtract 180 yuan from the total.
This is the extra money you paid. This is the money you paid.
7. Farewell guests
(1) Have a nice trip. Have a nice trip.
We hope you enjoy your stay. I hope you enjoy your stay here.
Madam, we hope you have a pleasant/pleasant stay. I neglected this detail when I made the bill.
We look forward to serving you again. We look forward to serving you again.
I hope the above contents are helpful to you. If you agree with my answer, please accept it as a satisfactory answer. Please add any questions.