1. Regarding the payment password of online banking, the general bank enters the online banking login password three times a day, and enters the transaction password six times in total. The password will be locked, the system will prompt that the number of password verifications exceeds the limit, and it will be automatically unlocked the next day. (Subject to the natural day. If the password is still unsuccessful after zeroing, please ask the customer to try again later. ). If the number of incorrect login passwords is not exceeded, but the number of incorrect transaction passwords is exceeded, you can log in to online banking, but you cannot use the transaction password for trading.

2. If the personal online banking login password fails to be verified for three consecutive times on the same day, the bank will temporarily freeze your online banking login password qualification on the same day and automatically unfreeze it the next day; If the verification fails for 10 times in a row, the bank will formally freeze your qualification to use the online banking login password. Please bring your valid ID card and online banking registration card, and reset your online banking login password for free at the local outlets that provide personal online banking services.

3. The reset new password will take effect immediately. Please log in to your personal online bank in time, and follow the prompts to change the 6-8 digit password set at the counter to a combination of 6-30 digits and letters, and remember the new password. During the period when the online banking transaction qualification is frozen, the counter business handling will not be affected.

If you lose three times in a row on the same day without being confirmed, you will not be able to log in on the same day. There are three more chances tomorrow. Continuous 10 unconfirmed, permanently frozen. The easiest way is to reset the online banking login password at the counter with my registration card and ID card, free of charge.