1. Report:

General insurance companies are required to report accidents within 48 hours.

(1) After the accident, the customer reported the case to the claims department of the insurance company;

(2) After receiving the report, the background requires the customer to fill in the business risk registration form immediately (telephone, fax and other reports are filled in by the background);

(3) The backstage should immediately check the copy and copy of the insurance policy, and copy the insurance policy, copy of the insurance policy and detailed list according to the insurance certificate or insurance policy number provided by the customer. Check the premium charges, and ask the financial personnel to confirm and sign the copy of the premium receipt (business and statistics) (special payments must be accompanied by an agreement or agreement);

(4) Confirm that the subject matter insured will pay special fees during the insurance validity period or before the accident, and ask the customer to fill in the Accident Case Inquiry Form and put it on file (if it is reported by telephone or fax, the examiner is responsible for asking the customer to fill it in), and write down the case numbers in the order of reporting; (5) Issue claim documents. After filing the case, issue relevant claims documents to the insured to inform the procedures and methods of claims (the inspector is responsible for reporting the case by telephone or fax);

(5), notify the inspectors, report the loss and dangerous position.

The above work will be completed within half a working day.

2. Investigate and determine the damage.

(1) The inspector shall complete the on-site investigation and inspection within 1 working days after receiving the back office notice from the insurance company (the inspection of damaged objects in different places can be completed by the local insurance company within 3 working days);

(2) Ask customers to provide relevant documents;

(3) Guide customers to fill in relevant claim documents.

3. Sign for and check the claim documents

(1) Backstage personnel of the business department and insurance branches review the claims documents submitted by customers, explain the documents that customers need to pay for with incomplete procedures, and then return them to customers. For claims with complete documents, Huang Lian will sign the insurance report (claim) and return it to the insured (in duplicate);

(2) After sorting out the documents and stored materials, submit them to the Compensation Department of the Property Insurance Department.

4. Adjustment review

(1) After receiving the information submitted by the background, the manager of the compensation department will review and sign the handover book with complete documents;

(2) All compensation cases must be adjusted within 3 working days and submitted to the head of the compensation department for review.

agree

(1) Claims within the jurisdiction of the Property Insurance Department shall be submitted to the manager in charge of claims for approval;

(2) the authority to report to the property accident insurance department step by step.

6. Payment and settlement

(1) The manager of the Compensation Section will send the compensation case number that has completed the examination and approval procedures, and submit the compensation receipt and calculation to the financial allocation;

(2) After the financial department confirms the payment, except for the payment receipt and the calculated red copy, the rest are retrieved.

Million car purchase subsidy