The CBRC requires that the complaint telephone number be posted in the lobby of the branch. As long as you follow that phone number, someone will definitely answer it, because it is their responsibility to handle complaints. Other calls may come from government agencies. These masters generally don't answer calls they don't know, and they don't need to answer them at the same time, because they don't have the function of handling related complaints. I can't get through, usually because I'm too busy to answer the phone.
About Hebei Bank
1. Hebei Bank (formerly Shijiazhuang City Commercial Bank) was established in May 1996. It is one of the first five pilot cities of cooperative banks approved by the People's Bank of China, and the earliest city commercial bank established in Hebei Province. By the end of February 20 14, there were Shijiazhuang Business Management Department, 12 branches (Tangshan Branch, Tianjin Branch, Handan Branch, Cangzhou Branch, Langfang Branch, Baoding Branch, Qingdao Branch, Xingtai Branch, Zhangjiakou Branch, Hengshui Branch, Qinhuangdao Branch and Chengde Branch) and a village bank (Pingshan Xibaipo Yin Ji Village Bank).
2. Bank of Hebei will continue to firmly establish the goal of being a leading public bank in the Bohai Rim region, accelerate its development strategy and enhance its brand image. It has established a good image in the national city commercial banks and attracted more and more attention from the society. From the heavy historical burden to the fact that the non-performing loan ratio is lower than the average level of the national banking industry; From the high-risk banks rated by CBRC to the upstream level of various regulatory indicators of national city commercial banks. Through unremitting efforts in recent years, Hebei Bank has gradually developed into a regional modern joint-stock commercial bank with sufficient capital, strict internal control, excellent assets, high efficiency and important market influence in Hebei Province and even the Bohai Rim region. By the end of September, 20 13, the Bank had total assets 162863 million yuan, deposits 16725 million yuan and loans of 57.767 billion yuan. There are 104 branch-level institutions in Tangshan, Tianjin, Handan, Langfang, Baoding, Cangzhou, Qingdao, Shijiazhuang, Xingtai and Zhangjiakou. There are more than 3000 employees at work.
3. The British "Banker" magazine published "2065 438+0000 2065 438+03 Top Banks in the World". The Bank has been ranked in this list for the fifth consecutive year. The ranking jumped from 70 1 in 20 12 to 50 1, and the ranking rose by 200 places. The Bank ranked third among 65,438+0,000 Tier 1 capital growth banks and first among 96 Tier 1 capital growth banks. Among them, there are 0/9 county branches, 2 community banks and 0/village banks. 257 ATMs. The regulatory rating of CBRC has jumped from a fourth-tier bank in 2008 to a second-tier bank of 20 10, becoming one of the city commercial banks with the highest regulatory rating in China.