To ensure your safe use of online banking, your mobile phone certificate (USBKEY) will be locked when your password is incorrectly entered for three consecutive times. After locking, you need to perform the following steps to re-use online banking:

Step 1: Initialize the USBKEY through the USBKEY client management tool. When initializing, you need to reset the password of the mobile certificate (USBKEY). After the initialization is completed, all contents in USBKEY will be cleared.

Step 2: You need and bring your valid ID card and bank card to any business outlet of Shanghai Pudong Development Bank for replacement.

Step 3: Visit, click "Login for the first time", and download the digital certificate to your USBKEY again in the process.

After logging in for the first time, you can use online banking again.

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