How to reply to Douyin after-sales customer asking about seafood hodgepodge?

When a Douyin after-sales customer asked about the seafood hodgepodge, this could be the reply.

1. Dear, is there anything wrong with what you received? Please take a photo so we can process it for you.

2. Hello, dear, may I help you with anything? Please describe the problem you encountered in detail, and please take a photo so that we can solve the problem for you in time. If the inconvenience is caused by our store or the courier company, then we are truly sorry for the inconvenience. Please understand.

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