if you get an error of "9611139" during online payment, please don't click the "Back/Back" button and don't repeatedly enter the SMS authentication code. Please close the webpage, re-enter the payment page, switch to English half-angle input method, check whether the authentication number of SMS is consistent with that displayed on the page, and then make a transaction after confirmation. If the SMS authentication function has been frozen, please bring your valid ID card and bank card with this function to any business outlet of our bank to handle the business of "clearing the number of SMS authentication errors".