Legal analysis: Explain the situation to the police, and let the police handle it. No fingerprint information will be entered during the process.

If the thumbprint is unclear and information cannot be collected, only two fingerprints are needed to collect fingerprint information for the second-generation ID card. If the thumbprint cannot be collected, the fingerprints of the index finger, middle finger, ring finger and little finger can be collected in sequence. .

If the problem is due to peeling of the hands and other reasons, which can be cured in a short period of time, the general police require that the fingerprints be cleared before processing. If no qualified fingerprints are collected from ten fingers, the system will automatically recognize the second-generation ID card without fingerprints.

Legal basis: "Resident Identity Card Law of the People's Republic of China"

Article 7 Citizens shall submit an application form within three months from the date of reaching the age of 16. Apply to the public security bureau in the place where your permanent residence is to obtain a resident identity card. For citizens under the age of 16, their guardian should apply for a resident identity card on their behalf.

Article 8 Resident ID cards shall be issued by the public security agency of the county-level people's government where the resident's permanent residence is located.

Article 10 To apply for a resident identity card, one must fill out the "Registration Form for Application for Resident Identity Card" and submit the resident household registration book for verification.