1, basic label: includes basic information such as customer's name, gender, age and contact information. This is a necessary label for every cloud customer service.
2. Member label: Identify according to customer registration or consumption information, so as to facilitate customer service personnel to provide better service.
3. Service-oriented identity labels: such as "worry-free after-sales" and "online consultation" are mainly used to solve customers' problems and needs and provide better service experience.