1. Arrange proofing in time. According to the customer's requirements, the proofing list must be listed in detail in writing. The four major elements should be strictly clear on the proofing sheet: item number, raw materials, color combination and method. The format of the proofing sheet should strictly refer to the bulk order format, that is, the item number-color-quantity should be listed in a table, and cannot be in any other format. The proofing sheet must be signed by the manager of the foreign trade department before proofing can be arranged. In the absence of the manager of the foreign trade department, it must be signed by the person designated by the manager of the foreign trade department. If it involves whether to open XX molds or hardware molds, you should ask the foreign trade department manager for instructions. If you need to purchase new raw materials or accessories for proofing, you should notify the purchasing department in writing to purchase them. If the minimum order quantity is involved in the procurement process, the foreign trade manager should be reported immediately, and the foreign trade manager will decide how to handle it. After the sample is completed, the sample should be carefully reviewed. Before sending, it must be photographed and stored in a computer file. If you are a new customer, you need to ask the manager for instructions on whether to charge the customer for samples, how much to charge, and whether the express fee is prepaid or paid on delivery. The manager will decide. The general principle is: if it is a small quantity of samples, the samples are free and the freight is payable. If the number of samples is large, sample charges should be considered and freight collect. 2. Strictly grasp the "price verification" and accurately quote the sales price in US dollars. Under normal circumstances, you only need to master two types of price lists, one is the "General Trade Price List" and the other is the "Incoming Material Processing Price List". In principle, the price list is provided by the planning department. When the salesperson requests the price verification form from the planning department, he should get the electronic format in Excel instead of the paper printout. After receiving the price verification form provided by the planning department, the salesperson should review it word by word and line by line to check for any possible errors. In particular, you must be able to see obvious errors. For example, if you find that the amount of one XX Pikang paper is 5 yuan and the amount of one XX lining cloth is 1 meter, you should immediately notify the planning department and ask the planning department to correct the error immediately. When the planning department fails to provide a price verification in time and the customer needs to provide a quotation immediately, the salesperson should immediately collect the corresponding price verification data and create an accurate price verification by himself. The salesperson must see clearly whether the formulas for calculating profit and sales profit margin in the price list are correct. Profit = selling price in US dollars If an individual customer requests a commission, the salesperson must clearly report the ins and outs of the matter to the manager of the foreign trade department, and the manager will decide how to operate. 3. Proactively keep in touch with customers to encourage them to place orders as early as possible. After the sample is sent to the customer, you should check on the express website whether the customer has received the sample. After confirming that the customer's sample has been received, you should immediately send a letter to the customer to ask the customer's evaluation of the sample very politely and ask the customer whether he has placed an order. possible. 4. Salespersons should always firmly establish the corporate philosophy of "orders are orders". After the customer places an order, the salesperson should sort out the Chinese order as soon as possible and send it to the relevant department immediately. After the customer places an order, the salesperson should immediately put down other things that are not extremely important at hand and devote himself to the analysis of the customer's order, focusing on the four elements of "item number - raw materials - color matching - method", and the final confirmation sample during proofing. Check (communicate with the proofing room again if necessary). If there is any unclear explanation from the customer, you should immediately send an email to the customer for written confirmation. After the customer confirms, the Chinese order is printed out and issued immediately. From the receipt of the customer's original order to the issuance of the Chinese order, the entire process can be solved in half an hour, but it cannot be solved in 1 hour. If it can be solved in 1 hour, it must not be solved in 2 hours, and so on. The entire process cannot exceed 48 hours at most. If the salesperson happens to have a break during the period, the rest will be taken unconditionally. If the customer's original order is unclear and the customer does not reply within 4 hours of working hours after the salesperson sends an email, the salesperson should do two things immediately: First, call the customer to urge him or her Respond in writing as soon as possible; second, report the situation verbally to the manager of the foreign trade department and explain the situation. If the manager of the foreign trade department puts forward new suggestions, immediately follow the manager's requirements. The distribution range of Chinese orders should be clearly displayed at the top of the order. The standard format for displaying the distribution range is "Fa: Shen Arthur (1), Zhang San (6), Li Si (3), Wang Wu (6), Qian Liu (5), Zhao Qi (1), Li Ba (1) , ***23 copies.” Vague language such as “same as last time”, “same as last year”, “relevant departments”, etc. should be absolutely eliminated in Chinese orders. In the lower right corner of the Chinese order form, the salesperson should sign his or her name by hand instead of printing out his or her name on the computer. A manual signature indicates that the salesperson has thoroughly reviewed the contents of the order and there are no errors at all. It also indicates that the salesperson has fully assumed full responsibility for the order. Of course, another important indicator for the final confirmation of the order is the receipt of the customer's 30% deposit or the receipt of the letter of credit. If the deposit or letter of credit is not in place, you can place an order and let the planning department calculate the materials first, but you must notify the purchasing department in writing: "Notice of all material purchases, etc."