This card can be completely ignored. It is improper to apply for a credit card without the cardholder's own will. Like ordinary people, we don't have to take the law, but we can't get the card repaid for no reason, which is totally unreasonable.

I'll give you some: 1. I have an industrial and commercial credit card, which is also run at the university. The annual fee is more than 200 yuan, which is totally unreasonable, so I don't care, and I don't have a credit card now!

Take normal channels to solve this problem. Since the customer service has submitted the work order to you, it should be handled quickly, otherwise you can only continue to ask the customer service to help you fill out the work order. Their customer service is an independent system, not a department to solve problems, but to collect and feedback problems.

3, directly to the counter for consultation, customer service may have information errors with the front desk!

I hope it helps you!