Job Responsibilities of a Real Estate Consultant 1

Pre-Project Preparation Period

1. Conduct research on the market and projects surrounding the project to fully understand the surrounding details

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2. Memorize the contents of the sales speech and answer customer questions, actively practice, fully understand and be familiar with the products of this project

3. Carefully register the call and visit registration forms

< p>4. Complete the opening drill under the leadership of the sales manager

5. Comply with various management systems

6. Complete other pre-sales preparations

Project sales period

1. Seriously receive every customer who enters the case site, and register for visits and calls

2. Complete the sales tasks assigned by the project team according to quality and quantity. Other work tasks

3. Comply with various management systems and be proficient in various work operation procedures

4. Conduct regular research on surrounding markets and projects, keep abreast of competition case dynamics, and provide the company with Create new resources

5. Seriously participate in the training organized by the company to improve your professional capabilities

6. Pay customer balances conscientiously and responsibly to ensure the developer’s funds are withdrawn

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Project closing period

1. Maintain a good relationship with customers, provide good after-sales service, and maintain good etiquette

2. Do a good job in all matters related to closing the case Work

3. Job Responsibilities of the Real Estate Consultant for Remaining Payment

1. Work Sign-in Requirements

(1) Arrive at work in the morning and log in to the computer system promptly Sign in and note the arrival time in the company sign-in book.

(2) When you go out to look at houses, watch markets, run markets, and market surveys, you must sign in in the computer system in time. When you come back, you must promptly indicate the results of your outing work in the computer system.

(3) When signing in, you must indicate: name, phone number, property viewing, market viewing, market running, and market survey address of the client.

(4) If you fail to sign in as required by the company's regulations, you will be handed over 5 yuan to the Happy Fund each time.

(5) It is prohibited to take attendance on behalf of others, and the secretary shall supervise the attendance. If the agent is found to be taking the test, he will be fined heavily together with the person being tested, 50 yuan for the first time, 200 yuan for the second time, and dismissed for the third time.

(6) Leave application must be made one day in advance, and the reason for the leave must be noted on the leave application note; if the reason for the leave is untrue, it will be treated as a miner's three days upon discovery.

2. Requirements for receiving customers

(1) Customers at the window and entrance must be received outside the store within 30 seconds, otherwise the two salesmen sitting closest to the door do 20 push-ups .

(2) You must smile warmly when receiving customers, and talk to the buyer for no less than 5 minutes. After contacting the customer, you must send the customer 50 meters away from the store to minimize the customer's need to go to other intermediaries for transactions. Otherwise, the receptionist will do 20 push-ups.

(3) After the customer leaves, the reception staff must sort out the relevant debris within 3 minutes and keep the table in the store clean. The secretary must supervise this and hand over 5 yuan to the Happy Fund once found.

(4) More than 2 salesmen must be present to show the property to the client, and the lady must be accompanied by a male colleague to show the property to prevent private transactions between the client and the landlord, and to protect the personal safety of the lady. Otherwise, the salesperson doing the sales will do 20 push-ups.

3. Requirements for new listings and customers

(1) The real estate consultant must complete 1 new listing every day, and attach a floor plan after viewing the listing, and the secretary will do it every day Statistics are reported once a week, and one less new property will be handed over to the Happy Fund for 5 yuan.

(2) The real estate consultant must complete one new customer source every day, and indicate the customer's needs after reception. The secretary will make statistics every day and report it once a week. One less new house source will be handed in. Happy Fund 5 yuan.

4. System information follow-up requirements

(1) The real estate consultant must complete 15 house source follow-ups every day, indicate the follow-up results, and the secretary will make statistics every day. Report once a week, and one less new house will be handed over to the Happy Fund for 5 yuan.

(2) The real estate consultant must complete the follow-up of 5 customers every day and indicate the follow-up results. The secretary will make statistics every day and report it once a week. If there is one less new customer, it will be handed over to the Happy Fund. 5 yuan.

5. House viewing task requirements

Real estate consultants must complete 2 customer viewings every day. The secretary will make statistics every day and report once a week. One less customer will be shown. The house is turned over to the Happy Fund for 5 yuan.

6. Meal requirements

(1) Breakfast must be completed before going to work. No eating is allowed inside the store.

(2) The lunch time is one hour. Because you cannot eat according to company time when going out to look at houses, run sales, etc., you can postpone the meal time. The meal time is one hour. Business personnel are not allowed to drink or drink during lunch time. Playing cards delayed work and violated regulations and handed over 20 yuan to the Happy Fund.

7. Meeting requirements

(1) Meeting minutes must be taken every morning and evening, and the secretary is responsible for sorting and filing them. Those who are unable to attend the meeting due to work that day must read the meeting in time when they return to the company. Records and signatures can be recorded and signed. The meeting can be chaired by staff on duty in turn or by the branch manager himself.

(2) During the meeting, participants must set their mobile phones to vibrate or mute, otherwise they will hand over 5 yuan to the Happy Fund at a time.

(3) All staff members must answer the call immediately on their mobile phones during working days and are not allowed to turn off the phone or leave the line busy for a long time. If violated, 10 yuan will be handed over to the Happy Fund once.

8. Computer system password management requirements

Company personnel must protect their roommates’ passwords. They should protect their passwords when registering attendance or entering the system. Other staff are not allowed to steal them. If you find someone else's roommate password, you will be fined 100 yuan each time you find it.

9. Work plan and work summary requirements

Real estate consultants must prepare a summary of the day's work and a work plan for the next day before leaving work every day. The secretary will make statistics every day and report it once a month. , if it is found that those who fail to complete the requirements of the company's regulations will be handed over 5 yuan to the Happy Fund once.

10. Documentation and financial management requirements

After receiving the deposit, house viewing fee, agency fee, intermediary commission and other cash from the customer, the real estate consultant must promptly deliver it to the store secretary for deposit For company accounts, the real estate consultant will promptly deliver the real estate certificate, ID card and other relevant documents from the owner to the store secretary for safekeeping. If the certificates or finances are lost due to personal negligence, the business staff will bear all economic losses. Job Responsibilities Three of Real Estate Consultants

Job Requirements for Real Estate Consultants

1. Real estate related major;

2. Have good communication potential and negotiation skills;

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3. Comply with the rules and regulations of the company and the branch, and safeguard the interests and reputation of the company and the branch at any time and at any time.

4. Obey the organization and leadership, complete various tasks assigned by the company and branches in a timely manner, strive to complete the company's target performance, and continue to create higher performance.

Real estate consultant work information

1. Actively maintain the company’s reputation and promote this property;

2. Warm reception, detailed explanation, patient service, and be sure to let Customers are satisfied with the services we provide;

3. Comprehensively and skillfully master the planning, design, construction, and management of this property, understand real estate laws, regulations, and related transaction knowledge, and provide customer satisfaction Consultation;

4. Formulate personal sales plans and plans, and sell in strict accordance with the company’s sales price and delivery standards;

5. Explore potential customers;

< p> 6. Conduct market research and study the collected intelligence;

7. Pay attention to the confidentiality of relevant information, customer files and sales status;

8. Report to the sales department in a timely manner The person in charge reflects customer information so that the company can change its sales strategy in a timely manner;

9. Record telephone consultation and customer reception status every day;

10. Assist in solving customer after-sales service work;

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11. Colleagues in the sales department should respect each other, learn from each other, and put the interests of the team first;

12. Do a good job in tracking and contacting customers;

13 , Make sales summary every day and work summary every month;

14. Maintain the integrity and cleanliness of the facilities at the sales site.