Current location - Quotes Website - Personality signature - Hello, I've never been a cashier. Now I am working as a cashier in a business hotel at a relative's house. Please tell me what I should pay attention to, so I'm afraid there will be problems with the
Hello, I've never been a cashier. Now I am working as a cashier in a business hotel at a relative's house. Please tell me what I should pay attention to, so I'm afraid there will be problems with the
Hello, I've never been a cashier. Now I am working as a cashier in a business hotel at a relative's house. Please tell me what I should pay attention to, so I'm afraid there will be problems with the money. 1, the cashier should be prepared before going to work. Prepare small change for easy change; Check the cash register, calculator, money detector and other equipment used, and do a good job of cleaning and maintenance. 2. Print all payment documents accurately; In the collection, we must be quick, accurate and accurate, and the authenticity must be carefully verified; Pay counterfeit money. 3, daily cash income, we must conscientiously implement the "long pay short fill" provisions, not to learn from each other. If there is any long payment or short payment, it must be truthfully reported to the superior. The long payment shall be credited to the company account according to the company's financial regulations, and the short payment shall be paid by the parties themselves. 4. Foreign currency shall be charged according to the company's foreign exchange quotation, and foreign currency shall not be withdrawn or exchanged by itself. 5. The cash and bills received every day must be consistent with the documents, and the business statements must be carefully filled in and legible, and shall not be altered. After checking with the collection menu, card bill and bill signature document, it will be submitted to the auditor for review and reconciliation, and then transferred to the accountant for signature and bookkeeping. Pay the cash, credit card bills and other funds to the cashier and the business receipt documents to the auditor and be signed by the supervisor. The signature is valid. 6. The money from the instant cashier of the standby working capital must be lost and paid for every day, and it is absolutely not allowed to arrive at the warehouse for misappropriation in vain. 7. All operating income shall be paid in cash, and no squandering is allowed. Without the approval of the general manager (which must be signed in writing and supplemented by the telephone consent of the general manager), the operating income in cash shall not be lent to any department or individual. 8. Training on the use of bank rules and regulations, operating cashier's business report on duty, card number, cash signature and credit card settlement, etc. At the same time, according to the tickets, money and bills of the day, you can leave work early. Iii. Cashier-related work operation flow 1. Cash settlement: Cash usually has available foreign currency converted from RMB. Foreign currency consumption should be charged according to the type of foreign currency stipulated by the restaurant. Special circumstances should be explained to the guests and reported to the floor duty manager for handling. 2. Credit card settlement: recognize the types and limits of credit cards accepted by restaurants. For example, customers who use credit cards for consumer settlement in China. 3. Use the credit card settlement procedure: a) Check whether there is any doubt (what kind of credit card size belongs to? B) Check whether the start and end dates are valid, because expired cards and expired cards have no ability to pay. C) Check the stop payment list (list published by the bank). If the credit card is published in the bank, it will not be settled. If the limit is exceeded. D) The purchase order shall be clearly filled in and shall not be altered. If the "document" is incorrectly filled in, the bank will easily refuse to pay. E) Whether the signatures of the applicants are consistent, so as to avoid fraudulent use of other people's credit cards. F) Sign the signed bill. 4. Sign the bill and settle the account: the guest shows the valid bill card and his valid certificate handled by the restaurant, and the restaurant gives it to the unit and individual who signed the bill, and the cashier checks it and settles the account according to the prescribed procedures. 5. Discount: When cashiers handle discounts for customers' consumption, they must distinguish which discounts (such as drinks, seafood, abalone wings, etc.). ) You can get a discount. Discount must be made with or without a discount card, and must be signed and approved by the manager on duty (to confirm the discount authority of the manager on duty). 6. Management and use of invoices: a) The scope of use is limited to the company's operating income, and it is not allowed to issue invoices on behalf of others or other units, nor to lend invoices to other units and individuals. The invoice must be written on carbon paper. B) serial number must be used, and it will be invalid if it is written incorrectly. Must be pasted on the stub in triplicate, and must not be torn off, and must be recorded by professional management personnel. Regular inspection by the tax authorities, cancellation and deactivation must be inspected by the tax authorities and turned over. C) If the invoice is lost, it must be declared invalid in the newspaper, and all the expenses for publishing the invoice shall be borne by the lost person and will not be reimbursed. Supermarket cashier work plan 1. Learn cashier foreman in cashier work. Only when a cashier is tall can he win the support of his colleagues and take good care of the people below. I have been engaged in cashier work for three years and have made some achievements, but the development of supermarkets has put forward new requirements for cashier work. I am always the first to learn computer operation skills. I can always do staff management for the following comrades. The foreman is not too big, but he is also in charge of the trust of many people, so let me take on this important task. In my work, I always ask students who will never tolerate accommodation. I can strictly abide by the law, I can manage my life boldly, and I can take care of the employees below. At work, I often hear the supervisors around me complain that they are very busy, always busy, always have to finish their work, always have to finish their work, always have endless scolding, always have endless quarrels, and so on. Professional ability foreman, your professional knowledge and professional ability, your management position will enhance your professional ability, and the personal professional ability of grass-roots supervisors will be very high. Can directly represent the actual work of subordinates. There are two sources of professional ability: 1 from books 2 from work and work. You need to learn from your supervisor, your colleagues and your subordinates. (2) Every supervisor should have management ability, management ability, foreman and professional ability. The more majors you need in your position, the less management ability you need. On the contrary, the higher your position, the higher your management ability. A comprehensive ability needs your command ability, your decision-making ability, your communication ability, your professional ability, your work distribution ability and so on. Management ability comes from books, but more from practice. Management ability needs to reflect in daily work, and use your head to review your work summary from time to time. Your job (3), communication ability Communication refers to unblocking each other's opinions, including communication between two organizations (including your subordinates, your colleagues and you). It is also essential for a member of your whole company to communicate with it. The purpose of communication is not to win or lose, but to solve problems and solve problems. The interests of the company are subordinate to the interests of the company. Internal communication is also necessary for subordinates to have problems in their work, their thoughts and even their lives. You need help, and vice versa. Your supervisor should also report and communicate (4) No matter how old you are, the foreman should remember that your whole department should use the strength of the team to solve problems. There is a reason why the supervisor is unwilling to hand things over to his subordinates. When you talk to them, you don't understand that you need to repeat them, and then you need to review them. However, the key problem is that if this continues, you will always be busy. Subordinates always do those things. You can let your subordinates do things, or you can teach them to do things. The duties of a supervisor are strong and weak. Strong ability, strong work of all subordinates. Sheep can easily defeat lions with a group of lions. A flock of sheep is responsible for training their subordinates into lions, not turning them into lions. (5) Work judgment. Personally, I think that in essence, the ability of work judgment is very important. All workers cultivate people's judgment. They should be straightforward or have moral qualities. This work is the basis for judging whether things are right or wrong, so that they can judge clearly what you are not doing, whether it is big or small. How? Who should be responsible, there should be a clear judgment or decision. In fact, the above four abilities reflect the ability of work judgment. (6) learning ability. In today's learning society, today's enterprises are also learning enterprises. Everyone is also a learning type. There are two kinds of subject learning: one is book learning and the other is practical learning. The two should be done alternately. You should keep learning your talents and make faster progress in order to catch up with social development and step onto the society. You should study thoroughly, regard study as a habit and study as a normal life. You should manage, operate, live and relax professionally. Now you are learning how to learn your future competition (7) and professional ethics. Dante has a saying: wisdom defects can be made up by morality, but moral defects cannot be made up by wisdom. Regardless of whether employees are in charge of professional ethics, it is like that people's health, wealth, status, love and so on are important, but health "1" is "0". As long as "1" (health) has personal meaning, professional ethics can be unlimited. As far as "1" professional ethics is concerned, the professional ethics of qualified talents is not equal to the centripetal force of the enterprise, but the employee supervisor, regardless of the company position or salary, is the basis for personal development of professional literacy. "As long as you are in the company, you will ring the bell for one day. I only believe that the foreman should do something. I firmly believe in one sentence: it is up to the individual to lead the master into the door to practice. Everyone thinks that everything should become something. People respect me very much. I obey my management and work for one year. The manager must make sure. Third, arrange the cashier on duty. Cashiers are not tired, but they must be careful. The cashier is always in a state of mind and full of energy at all times. When arranging several employees, I always try to let the cashier have a good rest and work in the supermarket and take care of their special circumstances. 4. Grasp the first-class work and solve problems. As a foreman, I can solve the cashier level problem. I will never be too lazy to report the results of the supermarket at any time, but there is still room for development. I believe that as long as I work hard with the cashier, I will do a good job.