Application for account opening:

Resident users:

1. Fill in the ventilation account opening application form

2. Bring an A4 copy of the owner’s ID card Document, contact number

3. Proof of property rights of gas consumption address

Industrial and commercial users:

1. Gas application form (with official seal)

2. Original and A4 copy of valid industrial and commercial business license (with official seal)

3. A4 copy of legal representative’s ID card and contact number (with signature of the legal person and official seal)

4. Original copies of the real estate certificate of the gas consumption address or valid construction project construction permit and a copy of A4 paper (with official seal)

Replacement of IC card:

1 , Fill in the IC card reissue application form

2. A4 copy of the owner’s ID card, contact number

For name change and transfer:

Resident users:

1. Fill in the name change and transfer application form

2. A4 copy of the new owner’s ID card

3. Certificate of property rights of gas address

Industrial and commercial users:

1. Fill in the application form for name change and transfer (with official seal)

2. The original and A4 copy of the valid industrial and commercial business license (with official seal)

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3. The original user agrees to the name change and the transfer certificate

4. A4 copy of the legal representative’s ID card (signed by the legal person and stamped with the official seal)

5. Gas consumption Address real estate certificate (with official seal)

After the user completes the activation procedures, the company's ventilation personnel will contact the user within 10 working days and come to the user to activate it. Users need to bring 2-3 5# alkaline batteries and gas IC cards. The opening accessories must be brought by ventilation personnel, and the nozzles on stoves and water heaters must be installed in advance.

Safe gas use:

1. Close the main valve when sleeping or going out at night

2. Replace the leather hose regularly every 12--18 months< /p>

3. When air leakage occurs, close the main valve, open doors and windows for ventilation, and call our company for emergency repair. Never use electrical appliances or other items that may cause sparks when there is a gas leak!

4. Private modification of private air pipes is not allowed and must be performed by our company’s professionals (unless the modification personnel have corresponding qualifications).

5. Keep the table room dry and clean.

Common faults:

1. No gas. Check the battery in the stove. Some stoves use 1# batteries. If the power is insufficient, they will not be able to ignite. Check whether the water heater and the stove cannot be used at the same time. If one of them can be used, it means that the problem is not the gas, but the stove (or water heater).

2. After pressing the ignition button of the stove, the fire will go out after releasing it. Some stoves are equipped with a safety device. There is a metal bar at the ignition point that needs to be heated before it can be heated.

3. The stove fire is small. Check whether there is anything pressing on the leather pipe, and check whether the power in the stove and gas meter is sufficient.

4. After the IC card is reissued, maintenance personnel need to come to clear the meter.