You can file a complaint with the Industry and Commerce Bureau, or file a lawsuit in court. Complaints can be made in the following 5 ways
1. How to file a lawsuit in court, method of prosecution
1. The parties involved To file a lawsuit, the indictment should first be submitted, and a corresponding number of copies should be submitted according to the number of opposing parties. If the parties are citizens, the names, genders, ages, places of origin, and residential addresses of both parties should be stated; if the parties are units, the name, address, and name of the legal representative or person in charge of the unit should be stated. The main text of the indictment should state the requested matters and the facts and reasons for the prosecution, and the tail must be signed or stamped with an official seal.
2. According to the principle of "whoever makes the claim must provide evidence", the plaintiff should submit the following materials to the court:
(1) Materials on the qualifications of the plaintiff. Such as the originals and copies of resident ID cards, household registers, passports, return certificates for Hong Kong and Macao compatriots, marriage certificates and other evidence; corporate units as plaintiffs should submit copies of business licenses, business registration certificates and other materials.
(2) Evidence to prove the plaintiff’s claim. Such as contracts, agreements, credit documents (IOUs, IOUs, etc.), receipts and delivery vouchers, correspondence, etc.
2. Complain to the Industrial and Commercial Bureau
Beauty salons are commercial institutions and naturally fall under the management of the Industrial and Commercial Bureau. Therefore, consumers can report the store to the Industrial and Commercial Bureau. If the beauty salon has applied for an industrial and commercial business license, the relevant departments will generally revoke the license and impose fines; if the store does not have a license, the industrial and commercial department staff will also seal it up in accordance with the law and help consumers The person wants back the defrauded funds.
3. Call the consumer complaint hotline to complain.
12315 is a department that specializes in safeguarding the rights and interests of consumers and is also the department directly responsible for managing such cases. Therefore, after consumers are deceived by a beauty salon, they should call the 12315 hotline as soon as possible and complain to the Consumers Association. Recover your losses.
4. Dial 110 to call the police and find the police to resolve disputes
The beauty salon’s routine of forcing consumers to buy and sell is actually a fraud, so the police also have the right Manage such cases. After consumers call the police, the police will quickly come to the store to handle the dispute for you, which is also a good choice.
5. Report to reporters and expose such behavior.
The forced buying and selling method used by beauty salons to deceive consumers is actually a fraud. You can report it to your reporter friends to expose this unfair business practice.