Domestic Tourism Contract *** Chapter 9, Article 29

Hangzhou Domestic Tourism Contract

Tourists: et al

(List You can attach a page, which requires the signature and seal of the travel agency and tourist representatives)

Travel agency:

Travel agency business license number:

Travel agency business scope:

Hangzhou Tourism Commission

Hangzhou Administration for Industry and Commerce

Developed

Chapter 1 Definitions and Concepts

Article 1 Definition of terms in this contract

1. Travel agency refers to an enterprise legal person that has obtained the "Travel Agency Business License" and the "Enterprise Legal Person Business License" and engages in tourism business.

2. Tourists refer to mainland residents or groups who sign domestic travel contracts with travel agencies and participate in domestic travel activities.

3. Domestic tourism services refer to travel agencies that organize tourists to travel within the territory of the People's Republic of China (excluding Hong Kong, Macao and Taiwan) and book on their behalf in accordance with the "Travel Agency Regulations" and other laws and regulations. Public transportation tickets, arrangements for catering, accommodation, sightseeing and other service activities.

4. Tourism expenses refer to the expenses paid by tourists to travel agencies to purchase domestic tourism services.

Travel expenses include:

(1) Transportation expenses;

(2) Accommodation expenses;

(3) Meal expenses ( (excluding beverage fees);

(4) The first ticket fee for scenic spots arranged by the travel agency;

(5) Other project fees arranged in the itinerary;

(6) Tour guide service fees and other service fees of travel agencies (including travel agencies that pick up tourists at tourist destinations).

Travel expenses do not include:

(1) Personal travel insurance fees purchased by tourists;

(2) Items stipulated in the contract that require tourists to pay separately Expenses;

(3) Expenses not stipulated in the contract to be paid by the travel agency, including but not limited to expenses required for non-contracted activities other than the itinerary and expenses incurred during self-arranged activities;

(4) Tourist personal expenses incurred during the trip, including but not limited to non-free meals on transportation, overweight baggage fees, laundry, phone calls, beverages and alcohol fees during the stay, personal entertainment expenses, personal injuries Medical expenses, costs and remuneration for finding personal lost items, and compensation expenses due to personal reasons.

(5) Shopping places refer to places arranged in the "Travel Itinerary" that are dedicated to or mainly focused on shopping.

(6) Free activities refer to the free activities arranged in the "Travel Itinerary".

(7) The period of self-arranged activities refers to the period of free activities arranged in the "Travel Itinerary", the period when the tourist does not participate in the travel itinerary activities, before the start of the daily itinerary, and after the tourist leaves the accommodation facility. During the personal activity period, the tourist temporarily leaves the group with the consent of the tour guide.

(8) Travel agency liability insurance refers to the insurance subject matter that is based on the compensation liability that a travel agency shall bear to tourists and the persons appointed by it and providing services to tourists in accordance with the law for the tourism activities it organizes.

(9) Personal travel insurance insured by tourists refers to the insurance purchased by tourists themselves or through insurance agencies such as travel agencies, air ticket agencies, scenic spots, etc. to cover their own life, body, property or Short-term insurance with relevant interests as the subject of insurance includes but is not limited to aviation accident insurance, travel accident insurance, emergency rescue insurance, and special project accident insurance.

(10) Leaving the group refers to the behavior of a group tourist not to complete the agreed itinerary with the group with the consent of the tour guide.

(11) Departure from the group refers to the behavior of group tourists who leave the tour group without the consent of the tour guide and do not complete the agreed itinerary with the group.

(12) Group transfer refers to the act of a travel agency obtaining written consent from tourists to transfer tourists to domestic tour groups organized by other travel agencies before departure due to the lower number of people in the group.

(13) Group sharing means that the travel agency, on the premise of ensuring that the service content and standards promised remain unchanged, and with the consent of the tourists when signing the contract, form a group with tourists solicited by other travel agencies. The act of uniformly arranging travel services.

(14) Force majeure refers to objective circumstances that cannot be foreseen, avoided and cannot be overcome, including but not limited to those caused by natural causes and social reasons, such as natural disasters, wars, terrorist activities, unrest, and riots , strikes, public health emergencies, government actions.

(15) Accidents refer to incidents caused by accidental factors other than intentionality or negligence of the parties, including but not limited to traffic jams caused by major concierge events, delayed trains and flights, and temporary closure of scenic spots.

(16) Business loss expenses refer to the economic losses incurred by travel agencies due to tourists withdrawing from the group before departure, including the cost of transportation such as airplanes (cars, boats) (including reservation fees), hotel accommodation Actual expenses incurred such as fees (including reservation deposit), car rental per capita for sightseeing cars, etc. For example, if a travel agency purchases group air tickets, it will implement a group preferential price with strict restrictions on use (cannot be changed, transferred, or refunded). The air ticket price after the contract is terminated before the trip will be regarded as actual losses.

(17) Golden Week refers to a public holiday that is usually 7 days long by connecting 3-day legal holidays such as the Spring Festival and National Day with public holidays before and after.

Chapter 2 Signing of Contract

Article 2 Travel Itinerary Arrangement Form

The travel agency shall provide the "Travel Itinerary Arrangement Form" with the group number (hereinafter referred to as "Itinerary") shall become an integral part of this contract after being signed or stamped by both parties. The "Itinerary" should clearly explain the following contents:

(1) The starting point, passing places and destination of the travel itinerary, the route time and specific arrangements (calculated on a natural day basis, including flights) , cars, boats, etc., less than 24 hours will be counted as one day);

(2) Name, address, contact person and contact number of the travel agency at the tourist destination;

(3) Transportation service arrangements and their standards (clarify the means of transportation and class, departure time and whether transfer is required);

(4) Accommodation service arrangements and their standards (clarify the name of the accommodation hotel , location, star rating, non-star hotels should indicate whether they have air conditioning, hot water, independent toilets and other related service facilities);

(5) Dining (breakfast and dinner) service arrangements and standards ( Clarify the number of meals, locations, and standards);

(6) The specific content and time of the tour items uniformly arranged by the travel agency (clear the content of the tour route including the names of scenic spots and tour items, etc., and the minimum time to stay at the scenic spots) );

(7) Time and number of free activities;

(8) Shopping arrangements (list the number of shopping arrangements arranged by the travel agency, the name of the shopping place, the maximum time of stay and the main products, etc.);

(9) Entertainment activities arranged in the itinerary (clear the time, location and project content of the entertainment activities);

(10) Additional paid items (if arranged) , the travel agency should provide the tourists with the "Separately Paid Items List" when signing the contract, which lists the prices of the separately paid items, the transportation fees and tour guide service fees for participating in the separately paid items, etc., and the tourists shall voluntarily choose and sign for confirmation as this form. As part of the contract, separately paid items should be based on the principle that they will not affect the original planned itinerary);

The wording in the "Itinerary" must be accurate and clear, and "quasi × ??star rating" should not appear in the words indicating service standards. , "luxury", "for reference only", "subject to ××", "same level as ××" and other uncertain terms.

Article 3 Signing a Contract

Tourists should carefully read and understand the terms of this contract, the "Itinerary" and the "List of Additional Paid Items", and the travel agency and tourists should sign a written contract .

Article 4 Tourism Advertisements and Promotional Materials

Travel advertisements and promotional materials of travel agencies shall follow the principle of good faith and their content shall comply with the Contract Law of the People’s Republic of China and the People’s Republic of China. Anything stipulated in the offer shall be deemed an integral part of this contract and shall be binding on both the travel agency and the tourists.

Article 5 Contract Validity

This contract is made in two copies, with each party holding one copy. It has the same legal effect and takes effect from the date of signature or seal of both parties.

Chapter 3 Rights and Obligations of the Parties to the Contract

Article 6 Rights of Tourists

1. Request the travel agency to honor the travel itinerary in accordance with the contract and "Itinerary" Serve.

2. Ask the travel agency to issue an invoice when paying for travel expenses.

3. Reject group transfers, group bookings and shopping and separately paid item arrangements other than those agreed in the contract without prior agreement.

4. When legitimate rights and interests are harmed, complain to the tourism, industry and commerce departments or request travel agencies to assist in claiming compensation.

5. Other rights granted to consumers by the "Consumer Rights and Interests Protection Law of the People's Republic of China" and relevant laws and regulations.

Article 7 Tourists’ Obligations

1. Fill in the "Tour Registration Form", tourist safety card and other contents truthfully, and take responsibility for the filled-in contents truthfully. Inform travel agency staff of the personal health information related to travel activities that they inquire about, and the contact information provided must be frequently used or can be contacted in a timely manner.

2. Pay travel expenses as agreed in the contract.

3. Take good care of your luggage, especially valuables. You are responsible for any damage or loss caused by poor care and preservation.

4. When arranging activities by yourself, you should choose activities within the scope of the risk you can control, and be responsible for your own safety.

5. Complete the travel itinerary with the group in accordance with the contract, cooperate with the unified management of the tour guides, actively cooperate with the travel agency's emergency response when an emergency occurs, and take measures to prevent the expansion of losses.

6. When disputes occur during the itinerary, they should be resolved based on the principle of equal consultation, appropriate measures should be taken to prevent the expansion of losses, and actions such as refusing to board a plane (car, boat) should not be used to delay the itinerary or leave the group.

7. Abide by national and local laws, regulations and relevant provisions, do not engage in illegal activities during travel itineraries, and do not participate in pornography, gambling and drug-related activities.

8. Observe public order and social ethics, respect local religious beliefs, ethnic habits and customs, respect the personality of tourism service personnel, behave in a civilized manner, and do not make graffiti on landscapes or buildings. , don’t spit or litter.

9. If any personal injury or property loss is caused by one’s own reasons, such as crime, negligence, illness, or misjudgment of one’s own behavior, the tourist shall bear full responsibility.

10. When legitimate rights and interests are damaged and the travel agency is required to assist in making a claim, provide legal and valid credentials.

Article 8 Rights of Travel Agencies

1. Verify the relevant information provided by tourists, and decide whether to accept tourists to sign up for group tours based on their physical health and related conditions.

2. The full travel fee will be charged to the tourist in accordance with the contract.

3. When the tourism team encounters an emergency, it can take emergency avoidance measures and require tourists to cooperate.

4. Require tourists to abide by the travel itinerary as agreed in the contract, and reject unreasonable requests from tourists that exceed the contract.

5. Stop tourists from saying and doing things that violate laws and local customs.

Article 9 Obligations of travel agencies

1. Provide services to tourists in accordance with the content and standards agreed in the contract and "Itinerary".

2. Provide tourists with legal invoices for travel expenses.

3. Issue to tourists a security card written in a fixed format and filled out by the tourist containing personal information (including the tourist's name, blood type, emergency contact information, etc.).

4. Purchase travel agency liability insurance and remind tourists to purchase personal travel insurance.

5. Provide tourists with an "Itinerary" before leaving the group, informing them of the specific itinerary and related matters. Specific matters include important regulations, customs and safety measures of the tourist destination. and emergency contact information, etc.

6. Provide true explanations and clear warnings to tourists about matters that may endanger tourists’ personal and property safety and issues that require attention, and take reasonable and necessary measures to prevent hazards; tourists When personal or property rights and interests are damaged, reasonable and necessary protection and rescue measures should be taken to avoid the expansion of tourists’ personal and property rights and interests.

7. Arrange shopping and separately paid items in accordance with the contract, and do not force or force tourists in disguise to shop or participate in separately paid items.

8. If the tourist purchases counterfeit and shoddy goods at the shopping place arranged in the "Itinerary" and the tourist files a claim, the travel agency shall actively assist the tourist in making the claim. From the date of the claim, the travel agency shall On the 60th, if tourists are unable to obtain compensation from shopping points, travel agencies should pay compensation first.

9. In accordance with the contract, arrange certified tour guides for the travel team who comply with the provisions of the "Travel Agency Regulations" and "Tour Guide Management Regulations".

10. Actively coordinate and handle tourists’ complaints during the travel itinerary, and take appropriate measures to prevent further losses when disputes arise.

11. If a group is organized as a group, the travel agency will still bear the responsibilities and obligations stipulated in this contract.

12. Keep tourists’ personal information confidential in accordance with the law, and properly keep various documents submitted by tourists.

Chapter 4 Not Suitable for Travelers

Warm Reminder Article 10

1. In order to ensure the smooth travel of the tour group and prevent personal accidents during the journey If there is an accident, tourists are requested to have a necessary physical examination before traveling. If you have the following health problems, please do not sign up. If you conceal an accident while participating in the tour, you will be responsible for it:

(1) Infectious disease Patients with diseases, such as infectious hepatitis, active tuberculosis, typhoid and other infectious diseases;

(2) Patients with cardiovascular diseases, such as patients with severe hypertension, cardiac insufficiency, myocardial hypoxia, myocardial infarction, etc.;

(3) Patients with cerebrovascular diseases, such as cerebral embolism, cerebral hemorrhage, brain tumors, etc.;

(4) Patients with respiratory system diseases, such as emphysema, cor pulmonale, etc. Patients;

(5) Mental patients, such as epilepsy and various mental patients;

(6) Patients with severe anemia, such as patients with hemoglobin level below 50 g/L ;

(7) Patients recovering from major and medium-sized surgeries;

(8) Pregnant women and people with limited mobility.

2. If patients with infectious diseases, mental illness, etc. endanger the health and safety of other tourists, they or their legal guardians shall be liable for compensation.

Chapter 5 Elderly and Underage Tourists

Article 11 Special Agreement for Elderly Tourists

1. Elderly tourists refer to those who are over 60 years old The above, senior citizens who sign up to join a general tour group or join a tour group composed of senior citizens.

2. When elderly tourists sign up for travel, they should truthfully fill in their age and physical health status. In particular, they must explain that it is difficult to participate in certain special tours or projects (such as transportation, diet, special areas) due to their physical health status. Environmental restrictions, etc.), travel agencies should have the contact information of elderly tourists’ family members.

3. When elderly tourists are unable to continue traveling due to illness or other health reasons, the travel agency should actively assist them in seeking medical treatment or returning, and refund the elderly tourists after deducting the expenses incurred and reasonable expenses such as refund fees and handling fees. There are no expenses incurred by the tourist.

4. Travel agencies must strengthen medical knowledge training for tour guides so that they can master certain emergency first aid knowledge. During the tour, elderly tourists should be given regular safety tips and necessary care.

5. Elderly people over 76 years old must be accompanied by their family members and sign a supplementary agreement.

Article 12 Special Agreement for Underage Tourists

1. Underage tourists refer to those who are under 18 years old, sign up for an ordinary tour group or participate in a tour composed of minors Minors of the group.

2. Underage tourists must be accompanied by their family members or obtain the consent of their family members and sign a supplementary agreement.

3. Parents or other guardians of minors shall protect the safety of accompanying minor tourists.

4. Minors and their parents or other guardians *** participate in travel activities organized by travel agencies, resulting in personal injury to minors not caused by the travel agency, or minors causing personal injury to others , the travel agency does not assume responsibility, but the travel agency should actively assist in handling related matters.

Chapter 6 Changes and Transfers of the Contract

Article 13 Changes of the Contract

1. The travel agency and the tourist may change this contract through mutual agreement. The contents of the agreement shall be confirmed in writing signed and sealed by both parties. The resulting increased travel expenses and losses caused to the other party shall be borne by the party proposing the change; the travel agency shall refund the resulting reduced travel expenses to the tourists.

2. If it is impossible to perform or continue to perform the contract due to force majeure or unexpected events, the travel agency can change the corresponding content after obtaining the consent of more than 50 members of the travel team. It is unable to solicit opinions or go through due to urgent circumstances. If the consultation fails to obtain the consent of more than 50 members, the travel agency may decide to change the content, but it must provide necessary proof for the decision.

3. If force majeure or unexpected events occur before the trip, both parties can cancel the trip or postpone the trip through negotiation. If the trip is canceled, the travel agency will fully refund the travel expenses to the tourists. If travel expenses have been incurred, they shall be reasonably shared by both parties after negotiation.

4. If force majeure is encountered during the itinerary and the contract cannot be continued to be performed, the travel agency shall refund the unincurred travel expenses to the tourists after implementing the changes in accordance with item 2 of this article. The increased travel expenses shall be It shall be reasonably shared by both parties after negotiation.

5. If an unexpected event occurs during the itinerary and the contract cannot be continued to be performed, the travel agency will refund the unincurred travel expenses to the tourist after implementing the changes in accordance with item 2 of this article. Therefore, the increased travel expenses It shall be borne by the party who proposed the change (but if it is caused by emergency avoidance, it shall be borne by the beneficiary party).

Article 14 Transfer of Contract

After fulfilling the contractual obligations (paying travel expenses), the tourist may transfer its rights in the contract to a qualified travel agent by notifying the travel agency in writing. The third party traveling conditions, therefore, the increased expenses shall be borne by the tourists, and the reduced expenses shall be refunded to the tourists.

Article 15 Arrangements for Failure to Form a Group

When the travel agency organizes a group with less than the number of people in the group and cannot form a group, tourists can make the following arrangements with the travel agency in Article 25 of this contract It is stipulated in the article:

1. Group transfer: The travel agency can transfer the tourist to another group with the prior written consent of the tourist on the premise of ensuring that the promised service content and standards are not reduced. The travel group organized by the travel agency shall first bear responsibility for the violation of this contract by the transferred travel agency and then seek compensation. If the tourist and the travel agency to whom the tour is transferred sign a separate contract, the rights and obligations of this contract will be terminated.

2. Postponing the tour and changing the route: With the written consent of the tourist, the travel agency can postpone the tour or change the route to another group. If necessary, the travel contract can be re-signed, thus increasing the cost. The travel agency shall bear the reduced expenses and the travel agency shall refund them.

Chapter 7 Termination of the Contract

Article 16 Termination of the contract if the group does not agree to transfer, postpone the tour or change the travel route

Less than joining the group When the number of people cannot form a group, and the tourists neither agree to transfer the group, nor agree to postpone or change the group departure to other routes, the travel agency shall be deemed to have terminated the contract, and shall be handled in accordance with the relevant provisions of Article 17 and Article 20 Item 1 of this contract. .

Article 17 Termination of contract before travel

Tourists and travel agencies may terminate the contract in writing before travel.

If the contract is terminated more than 7 days (excluding the 7th day) before departure (calculated as the difference between the departure date minus the natural day of the arrival date of the cancellation notice, the same below), both parties will not be liable for breach of contract. If the travel agency proposes to terminate the contract, the travel expenses shall be refunded in full; if the tourist proposes to terminate the contract, if the travel expenses have already been incurred, the incurred tourism expenses shall be deducted. The travel agency shall refund the travel expenses to the tourists within 5 working days from the date of arrival of the notice of termination of the contract.

If a tourist or travel agency proposes to terminate the contract within 7 days (including the 7th day, the same below) before departure, the party who proposes to terminate the contract shall bear the liability for breach of contract.

Article 18 Termination of contract during the itinerary

1. If the tourist fails to arrive at the agreed gathering departure point at the agreed time, and fails to join the tour group during the departure, it will be deemed that The tourist's termination of the contract shall be handled in accordance with the relevant provisions of Article 19, Item 1 of this contract;

2. If the tourist leaves the group during the itinerary, the travel agency may terminate the contract, and the tourist shall not require the travel agency to refund the travel expenses , if it causes economic losses to the travel agency, the tourists shall bear the corresponding liability for compensation.

Chapter 8 Liability for breach of contract

Article 19 Liability for breach of contract of tourists

1. Tourists shall not , the same below) proposes to terminate the contract, the business loss fee shall be paid to the travel agency according to the following standards:

7 to 4 days before departure, the total travel expenses of RMB 50 shall be paid;

Before departure From the 3rd to the 1st, the total travel fee is RMB 60; on the day of departure, the total travel fee is RMB 80.

If the business loss fee paid according to the above proportion is not enough to compensate the travel agency for the actual loss, the tourist shall compensate the travel agency according to the actual loss, but the maximum amount shall not exceed the total travel expenses.

After deducting the above-mentioned business loss fees, the travel agency shall refund the remaining travel expenses to the tourists within 5 working days from the date of arrival of the tourist’s cancellation notice.

2. If the tourist fails to pay the travel expenses in full within the time specified in this contract, the travel agency has the right to terminate the contract and require the tourist to bear the travel agency's business losses.

3. Tourists who do not follow the advice of the travel agency and its tour guide and thus affect the group's itinerary and cause losses to the travel agency shall bear corresponding liability for compensation.

4. The tourists shall be responsible for any losses caused by personal activities beyond the scope of this contract.

5. If the travel agency suffers damage due to the fault of the tourist, the tourist shall compensate for the loss.

6. When a dispute occurs with a travel agency, tourists should take active measures to prevent the loss from expanding, otherwise they should bear responsibility for the expanded loss.

Article 20 Liability for breach of contract by travel agencies

1. If the travel agency proposes to terminate the contract within 7 days (including the 7th day, the same below) before departure, it shall refund the full amount to the tourists. Amount of travel expenses, and liquidated damages will be paid to tourists according to the following standards: 7 to 4 days before departure, a penalty of 10% of the total travel expenses will be paid;

3 days before departure On the 1st, a penalty of RMB 15 of the total travel cost will be paid; on the day of departure, a penalty of RMB 20 of the total travel cost will be paid.

If the above liquidated damages are insufficient to compensate the tourists for their actual losses, the travel agency shall compensate the tourists based on the actual losses.

The travel agency shall refund the full travel fee to the tourist and pay the above-mentioned liquidated damages within 5 working days from the date of arrival of the group cancellation notice.

2. The travel agency failed to provide services as agreed in the contract, or adjusted the travel itinerary without the consent of the tourists (except for the circumstances stipulated in Item 2 of Article 13 of this contract), resulting in the reduction of items, shortening of travel time, or If the standard is lowered, measures should be taken to remedy it. If no remedial measures are taken or remedial measures have been taken but they are not enough to compensate for the losses of tourists, the corresponding compensation liability should be borne.

3. If a travel agency arranges additional paid items other than those stipulated in this contract without signature confirmation from tourists, it shall bear the cost of self-paid items; if it increases the number of shopping trips without authorization, 10% of the total travel expenses will be charged each time. Tourists must pay liquidated damages; if a travel agency forces or forces tourists to shop in disguised form, it shall pay 20% of the total travel expenses as liquidated damages to the tourists each time.

4. If a travel agency violates the contract and suspends the provision of accommodation, meals, transportation and other tourism services to tourists, it shall bear the same level of accommodation, meals, transportation and other services booked by tourists during the period of suspended tourism services. Wait for necessary expenses and pay the tourist a liquidated damages of 30% of the total travel expenses.

5. When disputes arise with tourists, travel agencies should take active measures to prevent the losses from expanding, otherwise they should bear responsibility for the expanded losses.

Article 21 Disclaimer

1. If the personal or property rights of tourists are damaged due to reasons such as third-party infringement that cannot be attributed to the travel agency, the travel agency will not be liable for compensation. responsibility. However, if the travel agency fails to fulfill its obligation to assist, resulting in expanded losses to tourists’ personal and property rights and interests, the travel agency shall be liable for compensation for the expanded losses.

2. If a tourist’s personal or property rights and interests are harmed while arranging activities on their own, and the travel agency has fulfilled the necessary warning and explanation obligations beforehand and has fulfilled the necessary assistance obligations afterwards, the travel agency shall not be liable for compensation.

3. During the travel process, if air, ship, or railway operators lose or damage tourists’ checked luggage, tourists shall claim compensation from the above operators, and travel agencies shall fulfill their obligation to assist. If laws and regulations limit the liability of airline, ship, or railway operators, tourists shall not request compensation from the travel agency for the portion of their baggage loss that exceeds the liability limit.

Chapter 9 Terms of Agreement

Article 22 Travel Time

Departure time _ _, end time, *** days and nights.

Article 23 Travel Expenses and Payment

(Travel expenses are calculated in RMB)

Adults: RMB/person; children (under 12 years old) ): yuan/person; total yuan.

Method and time of payment of travel expenses: .

Article 24 Personal Travel Insurance

(The insurance premium is calculated in RMB)

1. Tourist_(Agree or disagree, click Check or disable) entrust a travel agency to handle personal travel insurance for tourists.

Insurance product name: Insurer:

Insured amount: Insurance premium:

2. According to the regulations of the insurance company, the three major age groups (minors , adults, and the elderly) underwriting and compensation insurance amounts are different. Among them, the insurance compensation amount for minors and the elderly is lower, so please pay attention.

3. In order to effectively protect the rights and interests of tourists and enhance the ability of travel agencies to resist risks, tourists (agree or disagree, the check mark is invalid) travel agencies invest in purchasing personal travel insurance for them. When an insurance accident occurs and the travel agency is responsible If there is a liability for compensation, the insurance money will be used as compensation paid by the travel agency to the tourist; if the tourist has obtained compensation from the travel agency or a third party entrusted by the travel agency through negotiation, litigation, etc., the tourist should transfer the insurance rights and interests to the travel agency .

Article 25 Agreement on the number of people in a group and the number of people who cannot form a group

Minimum number of people in a group: people; if the number of people below this number cannot form a group, the travel agency should notify in time the day before departure tourist.

If the group cannot be formed, do the tourists agree to solve the problem in the following ways:

1. (Agree or disagree, the check mark is invalid) Go to group departure;

2. (Agree or disagree, the check mark is invalid) Postponing the tour;

3. (Agree or disagree, the check mark is invalid) Change the tour route to another route.

Article 26 Group Agreement

Tourists (agree or disagree, the check mark is invalid) use the group method to join the group.

Article 27 Special Agreements during the Golden Week

During the peak period of the Golden Week travel period, tourists and travel agencies shall provide advance notification time and relevant responsibilities for group withdrawals and cancellations before travel. As follows:

Tourists who inform the time in advance and withdraw from the group before travel should pay the travel agency business loss fees as a percentage of the total travel expenses. If the travel agency cancels the group, they should pay the tourists liquidated damages as a percentage of the total travel expenses.

The day before departure to the day

The day before departure to the day

The day before departure to the day

The day before departure to the day

Article 28 Dispute Resolution

If a dispute arises during the performance of this contract, it shall be resolved by both parties through negotiation, or a complaint may be made to the relevant departments such as the Tourism Quality Supervision and Management Office, Consumer Association, etc. with jurisdiction; through negotiation; Or if the complaint cannot be resolved, you may file a lawsuit with the People's Court at the place where the contract was signed, or apply for arbitration in accordance with the arbitration agreement or arbitration clauses separately reached.

Article 29 Other Agreed Matters

1. If a tourist signs a contract on behalf of other tourists, the tourist is obliged to provide them with the matters agreed in this contract (including attachments and supplementary agreements). The tourist agent must make necessary explanations (especially the "Warm Reminder" and "Disclaimer" sections of this contract). If the tourist fails to perform the above obligations, resulting in a dispute between the tourist it represents and the travel agency, and the travel agency is held civilly liable, the travel agency will bear civil liability. We have the right to seek compensation from tourists after taking responsibility.

Tourist representative (signature): Travel agency (seal):

ID number: Business scope:

Residential address: Business address:

Contact number: Contract manager:

Mobile phone: Contact number:

Fax: Fax:

E-mail: E-mail:

Signing Date: Signing Date:

Signing Place:_ __

Instructions for Use

l. This contract is based on the " The provisions of laws and regulations such as the National Contract Law, the Travel Agency Regulations and the Implementation Rules of the Travel Agency Regulations are based on the "Group Domestic Travel Contract" (model text) formulated by the National Tourism Administration and the State Administration for Industry and Commerce as a model, combined with the Hangzhou Municipal Government Tourism development requirements are formulated.

2. This contract is a model text for signing group domestic travel (excluding travel to Hong Kong, Macao and Taiwan and border travel) between travel agencies and tourists whose residence is within the administrative area of ??Hangzhou City. Used when contracting.

3. There are blank lines in the text of this contract for both parties to make additional agreements. The selection content, filling in the blanks and other content that needs to be changed in the contract text shall be determined by both parties through negotiation.

4. Both parties may change or supplement the content of this model text in writing. Changes or supplements shall not reduce or exempt the travel agency from liability.

5. This model text is jointly formulated and interpreted by the Hangzhou Municipal Tourism Commission and the Hangzhou Municipal Administration for Industry and Commerce, and will be promoted and used within the administrative region of Hangzhou Municipality.

6. When signing a contract with an institutional customer, fill in the blank space of "Tourist" with: the name of the organization, and indicate the number of participants, their names, and ID numbers (attached table).

7. When signing a contract with an organizational customer, fill in the blank space of Item 2 of Article 29 of the "Hangzhou Domestic Tourism Contract": This trip is for the tourist (name of the organization) to organize employees and customers to travel to xxx , travel agencies design travel routes or make specific itinerary arrangements according to the requirements of tourists (name of organization). In view of the fact that the rights and obligations of this contract ultimately belong to the employees and customers of the Traveler (name of organization) organization, Traveler (name of organization) is obliged to disclose the matters stipulated in this contract (including attachments and supplementary agreements) to its employees and customers. Make necessary explanations (especially the "warm reminder" and "disclaimer" sections of this contract). If the tourist (name of the company) fails to perform the above obligations, resulting in disputes between its employees, customers and the travel agency, and the travel agency is held civilly liable, the travel agency will bear the responsibility After civil liability, we have the right to recover compensation from the tourist (name of the company).

8. When tourists' legitimate rights and interests are harmed or they have objections to the quality of tourism services, they can negotiate with the travel agency to resolve the matter, or they can complain to the tourism quality supervision and management department with jurisdiction.

The outbound travel contract also has 9 chapters and 29 articles. See the following URL

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