1. Preparation for the establishment of the owners' meeting to elect the owners' committee 1. Initiate preparations: It is necessary to collect the signatures of more than 5% of the owners (both the number of people and the exclusive area must exceed) to support the establishment of the owners' meeting and the election of the owners' committee. 2. Apply to the sub-district office for assistance: According to the "Property Law" and the "Ningbo Property Management Measures", the sub-district office has the responsibility to provide preparatory assistance. 3. Form a preparatory group for the owners' conference: 4-10 owner representatives and one developer representative are required. According to the current administrative documents, the preparatory team leader is designated by the office. Special attention needs to be paid here: first, there should be at least 8 owner representatives to ensure that they are not divided and collapsed; second, the preparatory team leader should be required to be a public interest lawyer, and neighborhood committee staff and other community owners’ committee directors are unable to do so. Take corresponding responsibilities. 4. Preparatory work: including drafting the "Management Statute" and "Rules of Procedure for the Owners' Conference", soliciting candidates for the Owners' Committee, and preparing the meeting plan for the Owners' Conference, etc. What needs to be noted here is: 1. Government guidance and guidance documents are not mandatory; 2. The Statute and Rules should try their best to ensure that work can be carried out smoothly in the future, and government model texts cannot be copied; 2. Third, at this stage, the publicity should be expanded as much as possible to let all owners know the progress; fourth, we should be accustomed to videotaping the meeting process. Each preparatory meeting must have sign-ins and resolutions, and exchange opinions with government staff. Key issues must be documented in writing, requiring the other party's signature and seal. Fifth, every preparation step must be signed by the preparation team leader. There must be at least 2 signed documents, one of which must be kept in the hands of the most credible owner representative. 5. Organize voting: At this stage, as many votes as possible should be collected, at least 65%, to ensure successful preparations. 6. Public announcement and filing: According to current administrative regulations, as long as the documents are complete, the filing can be completed at that time. Article 941 of the Civil Code (effective from January 1, 2021) 6868 If a property service provider entrusts some special services within the property service area to a professional service organization or other third party, it shall This part of the special service matters is responsible to the owner. A property service provider shall not entrust all the property services that it should provide to a third party, or divide all the property services and entrust them to a third party respectively. Article 942 The property service provider shall, in accordance with the agreement and the nature of use of the property, properly repair, maintain, clean, green, operate and manage the owner's private parts in the property service area, and maintain the basic facilities in the property service area. maintain order and take reasonable measures to protect the personal and property safety of owners. For violations of relevant laws and regulations on public security, environmental protection, fire protection, etc. within the property service area, the property service provider shall promptly take reasonable measures to stop, report to the relevant administrative departments and assist in handling the violations. 2. The owners' committee proposes to terminate the existing property management company and the owners' meeting approves it. If the owners need to change the property management company, the owners' meeting should be convened and the decision shall be made by collective agreement or written vote of the owners. The dismissal or selection of a property management company requires the consent of more than half of the owners. 3. Select a new property company to solve the owners’ problems. After dismissing the original property company, the owners committee and the owners meeting will sign a property service contract with the new property company. Owners can establish their own owners' committee and carry out corresponding governance. Provide suggestions for rectification of deficiencies in the community's environment and sanitation. If the property is still not satisfactory, the owner can re-select the property to manage his or her community.