2. Order quantity. (The minimum order quantity is 100 m, which is very regular, and the order quantity for more than 5 colors is 500 m)
3. Price (the previous version or the next version is different) and payment method. (New customers usually arrive in styles)
Big orders hate single contract judges
Organize purchasing, set up manufacturing supervisor, adjust degree, production manager, printing paper and printing cloth supervisor to supply and deliver technology, equipment and raw materials. To be a judge
New process contract review
Organize purchasing, set supervisor, adjustment degree, production manager, printing paper and printing cloth supervisor to review the production line control of technology.
Label contract
1. According to the name of the guarantee contract of the fabric supply line, the guest provides a fabric label Stamp Duty Process Contract, and if the fabric is purchased by himself, a label Product Purchase and Sales Contract is provided.
2. Complete the contents of the contract.
3. In particular, the special requirements of customers and the improvement in the trial ordering process shall be described in detail.
4. If the guest provides cloth, the large goods should be linked with the supply time of grey cloth.
The contents of the contract must be clearly written:
A. Sign a contract
B. Price and mode of payment
C. Quality requirements (color fastness, tolerance error, fabric tear resistance, color difference rate, exhaust rate, overflow rate, door feel, hand feel, etc.)
D. The other is special requirements.
E. supply of blank clothes. If you go to the four major centers in the United States for standard inspection from the purchase of fabrics, if the quality problems and service costs of guests caused by fabrics are borne by customers.
Packaging requirements. Note that the label specified by the customer is marked as first-class product.
G. hand over a period.
H. mode of delivery of goods.
I. Acceptance criteria and time limit for inspection: 1. If there are quality problems, we cannot start cutting, otherwise we will not be responsible; 2. If there is no quality feedback within ten days, it will be all qualified by default.
give orders
1. Fill in the production order contact form in quadruplicate.
2. The salesperson distributes the list, and the salesman connects with the printed fabric and the finished product warehouse.
3. Provide production standard samples (nuance samples), so that the new version of production must be directly signed by customers or sales staff to confirm the landscape effect.
Manage with list
1. Keep abreast of the production progress, and re-communicate with the production and customers in advance to confirm the delivery date if the products cannot be delivered according to the date. Avoid causing guests to complain.
2. Handling of quality problems:
When (1) receiving the expected quality problem of blank cloth feedback from quality control department, the order taker or buyer will immediately contact the cloth supply company, and inform the quality control department of the customer confirmation information in written form in time for handling;
② Blank cloth, slender paper, colored flowers ... and so on. , salesman and production modernization department jointly sign for confirmation;
(3) when the quality problem is serious, the production department will stop work and organize quality management and business personnel to jointly carry out test treatment.
3. Order change: receiving written confirmation from customers about order cancellation, color adjustment, advance or delay of delivery, increase or decrease (including the cancellation of the final order) and other information. At that time, the amount of the order was filled out in 6 copies of the Information Change Contact Sheet (1 copy) and sent to the manager of the production department (distribution fine arrangement sheet, printed fabric, finished product warehouse), the representative supervisor of the quality control department, and so on. The last label of the survival alliance is accepted.
4. Coordinate with production and quality control personnel to receive on-site inspection.
Delivery management
1. Confirm the customer's packaging requirements again before delivery. (For example, there are settled dragons and special labels in the foreign list. )
2. Complete the Delivery Information List in duplicate according to the customer's requirements, one for the vehicle dispatcher and the other for the finished product warehouse. The dispatcher must be predicted if the goods are delivered one day in advance 100 km.
3. Business personnel should know the production situation of night shift before 8:00, fill in the delivery information and submit it to the vehicle dispatcher to arrange delivery. Due to quality or other reasons, the finished products of night shift may be queued for delivery the next day, and customers, especially those in urgent need, can fill in a form to request delivery/delivery in the afternoon.
Follow-up after sale
1. The company doesn't have a repair list of decals in stock, and advised customers not to repair them as much as possible. The customer insists on judging the price and delivery date of the repair order according to the quantity.
2. Payment resumed. Count the votes, take them back to the booth with the label of the invoice, and call for debts.
3. Understand the customer's product development trend.
4. Visit regularly and conduct satisfaction survey. The goods worked.
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Tong Yan Jun
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