Documentary examination of surveyors means that surveyors dispatched by insurance companies carefully examine and evaluate all kinds of documents provided by customers during insurance claims. Documents include claim report, claim certificate, indemnity certificate, medical certificate, etc. Surveyors check the documents provided by customers one by one according to the insurance clauses and compensation standards, and make corresponding compensation according to the actual situation.

The steps of the surveyor's document review mainly include acceptance and investigation, review and strategy formulation, reporting and decision-making. Specifically, the surveyor will go to the site to investigate after accepting the claim application, carefully check all kinds of documents provided by the customer and review them. According to the audit results, the corresponding compensation strategy is formulated and reported, and finally the management of the company makes a decision.

The significance of checking the surveyor's documents lies in ensuring the openness, justice and fairness of the compensation case and the rationality and standardization of the company's compensation. In insurance claims, the documents provided by customers are an important basis, and the meticulous and accurate examination of the documents by surveyors determines the final payment result. Only when it is legal and compliant can we ensure the long-term development of the company and establish a good corporate image. At the same time, the examination of surveyor's documents has also promoted the healthy development of the insurance industry.