The Shenyang Government Service Online Service Hall is a one-stop online service platform provided by the Shenyang Municipal Government for citizens and enterprises. Through this platform, users can declare, inquire, and handle a variety of government service matters online. function, greatly improving work efficiency and convenience.

1. Platform Overview

The Shenyang Government Services Online Service Hall integrates government service resources at the municipal and district levels, covering personal affairs, corporate affairs, social affairs, investment projects, etc. In this field, it provides citizens and enterprises with a new experience of "one-stop service" government services.

2. Main functions

1. Online application: Users can submit applications for various government services through the platform without waiting in line at the site.

2. Progress query: Users can check the progress of their application matters at any time and understand the processing results.

3. Online payment: For government services requiring payment of fees, users can complete online payment through the platform.

4. Intelligent consultation: The platform provides intelligent customer service services, and users can solve their questions through online consultation.

3. Usage process

1. Registration and login: Users need to register on the platform first and log in to their account.

2. Selection items: Users can choose the government service items they need to handle according to their own needs.

3. Online application: fill in the relevant information according to the platform prompts and submit the application.

4. Check the progress: Users can check the progress of the application in the personal center.

5. Processing completed: When the matter is processed, users can view the processing results and download relevant documents through the platform.

4. Platform advantages

1. Convenience: Users can handle government service matters through the platform at any time and anywhere, without having to wait in line at the site.

2. Efficiency: The platform has greatly shortened service time by optimizing service processes and improving approval efficiency.

3. Transparency: Users can check the progress and results of application matters at any time, which enhances the transparency of government services.

In summary:

The Shenyang Government Services Online Service Hall provides citizens and enterprises with a convenient, efficient and transparent new experience in government services, and a variety of government services can be realized through the platform The functions of online reporting, inquiry, and handling of matters have greatly improved the efficiency and convenience of work.

Legal basis:

"Administrative Licensing Law of the People's Republic of China"

Article 29 provides:

Applications for administrative licenses can be made by letter, telegram, telex, fax, electronic data interchange and email.

"Electronic Signature Law of the People's Republic of China"

Article 3 stipulates:

Contracts or other documents, documents, etc. in civil activities For documents, the parties may agree to use or not use electronic signatures and data messages. If the parties agree to use electronic signatures or data messages for documents, their legal validity shall not be denied simply because they are in the form of electronic signatures or data messages.

The provisions of the preceding paragraph do not apply to the following documents:

(1) those involving marriage, adoption, inheritance and other personal relationships;

(2) those involving the suspension of water supply, Public utility services such as heating and gas supply;

(3) Other situations stipulated in laws and administrative regulations where electronic documents are not applicable.