The old man couldn't write his family's signature and was rejected by the bank. I think this is the bank's fault. Because the old people may not be educated and can't write when they are young, but with the development of science and technology, they are increasingly inseparable from knowledge, but we can't let the old people feel that they have been eliminated by society. Therefore, in this case, banks should not refuse the elderly, but should find other ways to solve the problem of the elderly.

1. Banks cannot refuse customers' reasonable demands. I think this practice of the elderly is very reasonable. The old man won't sign his own name, but his family will sign it. It is unreasonable for the bank to refuse. If the old people can't even agree to this requirement of the bank, they will feel out of touch with society, and now they don't need such people. Although science and technology are developed now, there are still many old people. We should take care of them and respect them.

Second, there is nothing wrong with the bank. Although the bank must have such a rule, it can't let the family members sign, because signing is also the responsibility of the bank to every customer. I don't want any mistakes in this process, because the bank also needs to bear the responsibility, so this situation will refuse the elderly to let the family members sign.

Third, banks should serve the people. Therefore, when the elderly encounter problems, don't think about how to refuse them at the first time, but how to find ways for them and how to solve this problem. As customers of banks, the elderly should be flexible and solve problems for them in time.

Now technology is more and more developed, and some network software is still. Banking services need people with knowledge and culture, but they also need to serve some old people. Try to help them, because only in this way will they not derail from society. After all, there are no old people in the place where we are now, and we should not let the old people be eliminated.