1. Individual customers: both parties shall handle it by themselves with the original and photocopy of valid identity documents; Cannot be handled by a third party; New customers are required to be present, while old customers are not required to be present. However, new customers need to provide a copy of the Transfer Power of Attorney (individual) signed by the old customers and a valid certificate signed by the old customers. At the same time, new customers need to sign the Commitment Letter of Transfer Agency.

Description:

1) If the old customer is not present, the salesperson should also check whether the signature handwriting of the old customer on the Transfer Power of Attorney (Personal) is consistent with the copy of the valid certificate, and ensure that the signature handwriting of the old customer is different from that of the new customer.

2) The business hall provides printed and formatted power of attorney, and users can also write their own power of attorney, but the requirements generally include the contents of formatted power of attorney.

2. Corporate customers: provide the original or photocopy of the valid legal person certificates of both parties (the business license needs to be examined annually), the Power of Attorney for Transfer (Company) stamped with the official seal, and the original and photocopy of the valid identity certificate of the handler. If the industrial and commercial registration form can be stamped with the official seal when handling the transfer, the power of attorney of the company stamped with the official seal is not needed.

3. After the death of the personal client owner, his user number can only be transferred to the family members of the old customers unilaterally. The new customers need to provide the death certificate of the old customers, the household registration book, the original and photocopy of the valid identity certificate of the new customers, and sign the Letter of Commitment for Transfer on Agency.

4. After the cancellation of corporate customers, the contract signed with telecom will be automatically terminated, and the original user number can only be cancelled, and network transfer is not allowed. If the company is only divided or reorganized and needs to continue to use the original number, the transfer of the relevant number shall be completed before the company is divided or reorganized.