1. Enter the password and click Finish/OK.

2. Confirm that the password entered is correct.

3. If the mobile phone supports the remote control function of Samsung Dive and meets the following conditions: remote control and mobile data (or WLAN) have been turned on; The mobile phone is bound to a Samsung account, please visit the following website:

/

After logging in with a Samsung account, there is a screen unlock option, which can be unlocked through this function. After this operation, the previously set screen lock mode will directly become the default sliding unlock mode.

4. If this method can be unlocked, please check whether the input method used is Samsung input method. If this happens when using a third-party input method, please change the Samsung input method and set the screen lock password to see if it can be unlocked normally.

If the phone cannot be unlocked after the above operation, it is recommended that you send it to Samsung Service Center to unlock it.