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When a customer with a U-Shield certificate makes payment transactions such as external transfer, B2C shopping (including recharging Alipay) and payment, our system will automatically prompt you to insert the U-Shield certificate for signature transaction. You just need to insert the U-Shield certificate according to the system prompt, click "OK" and "Submit" on the payment page, and then enter the password of the U-Shield certificate. After the system is verified successfully, the signature transaction can be completed.

Our U shield is different from the general U disk, and there is no drive letter displayed. If the system does not respond after inserting the U shield certificate, it means that your U shield is not connected to the computer correctly. Please pull out the U shield and plug it in again (it is recommended to plug the USB interface into the motherboard instead of using the front interface). If the indicator light on the key is on, it means that the connection is good and you can operate it again. If it still does not light up, please follow the following steps:

(1) Reinstall the U shield driver of the corresponding brand.

(2) Check whether your system is fully patched. If not, please use the update function of WINDOWS to upgrade.

(3) If your system is 2000 or XP, please select "Services" under "Administrative Tools" in the control panel to check whether the smart card is enabled. If not, please enable it.

How to reinstall the U-Shield certificate driver:

1. Unplug the U shield client certificate and uninstall the original certificate driver;

2. Logging in to windows also has system administrator rights;

3. Please log in to www.icbc.com.cn, the portal of China Industrial and Commercial Bank, and click "Install" under "Personal Online Banking Login". After entering the next page, download and install the "U Shield" driver.

4. Restart the computer, and then connect the U shield customer certificate.

If you have any questions, please post your questions again, and E will help you solve them as soon as possible.

The installation and use of the U shield certificate are as follows:

1. Install the driver: If it is the first time for you to use personal online banking on this computer, please log in to www.icbc.com.cn, the portal of China Industrial and Commercial Bank, and click "Install" under "Personal Online Banking Login". After entering the next page, download and install the "U Shield" driver. If you want to install by CD, please run the "U Shield" CD and select the "System Upgrade" function on the main installation page, and the system will automatically detect and prompt you to install the patch. After installing the patch, please select the "Driver Installation" function to install the corresponding "U Shield" driver.

2. Download certificate information: After applying for U shield, you can entrust a counter agent to download information to U shield. You can also log in to ICBC's personal online banking and enter "Customer Service"->; "u shield management"->; "U shield self-service download" completes the download of certificate information. Please make sure that "U Shield" is connected to the USB interface of the computer before downloading. If the download is unsuccessful, please bring your valid ID, U shield, online banking registration card or registration account to the designated counter in the account opening area.

3. Enjoy the use: after installing the U-Shield certificate, when using online banking for external transfer, B2C shopping, payment and other payment transactions. , our system will automatically prompt you to insert the U-Shield certificate for signature transaction. You just need to plug its U shield into the USB interface of the computer and continue to operate according to the system prompt.