User experience online video consultation. Reporter Zhang Wei photo
After the platform was launched, it became the first full-process service platform for door-to-door consultation in the west, which solved the problems of difficulty, inconvenience and high cost of door-to-door consultation for people in silver-haired and remote areas, and created a "one-kilometer medical care service circle", which can satisfy everyone's vision of having a family doctor.
Big screen+mobile terminal consultation 7*24 hours online "family doctor"
According to Tian, product manager of "Ai Jia Health" in Yunnan Mobile Marketing Department, the online consultation service of Yunnan Mobile's "Ai Jia Health" platform can be consulted on TV screens and mobile phones by means of TV, telephone, pictures and texts, so as to realize 7*24 hours online consultation with doctors. "According to the physical condition, after the initial diagnosis, the doctors certified on the platform can be connected in about 30 seconds to analyze the condition one by one, and the consultation dialogue is not limited. At present, the Internet hospital partners introduced by the platform have settled in more than 900 3A hospitals in/kloc-0, with 40,000 registered certified doctors, covering 1008 departments, and the online service customer satisfaction rate is 99%. All contracted doctors on the platform have professional doctor qualification certificates, and the consultation process is also supervised and inspected by the platform. The consulting data is reported to the national regulatory authorities simultaneously, and the security of personal data is effectively guaranteed.