In the world's major economic and technological powers and some developing countries, e-government has developed very rapidly, government management and services have been initially electronic, e-government has been closely integrated with e-commerce and home internet access, the level of national economic informatization has been greatly improved, and the embryonic form of information society has taken shape. However, China's e-government has just started, the theoretical and policy research of e-government is still blank, and its application is still in the exploratory stage of "crossing the river by feeling the stones". The development of different regions and departments is very uneven, and the gap with major information technology countries is still very large, so the task of developing e-government is very urgent.
2. There are still many misunderstandings in the development of e-government.
There are still many misunderstandings in the development of e-government in China. One is to regard e-government only as the computerization of government departments, ignoring the development of software and the integration of government business processes, but using computer systems to imitate the traditional manual government processing model. In this way, the computer equipment of many government departments has become an advanced typing tool, or a decoration, and has not played its due role. The other is to simply equate e-government with government online, thinking that putting some government policies, regulations and rules on the internet will be all right, instead of organically combining traditional government tools with online services to provide all-round services. These are the results of only attaching importance to information means and ignoring the improvement of government business processes.
3. The basic information construction of e-government is backward.
At present, due to the incomplete construction of the information superhighway, the network operation speed is still very slow, and the penetration rate of computer and telecommunication facilities in local governments is not high, especially in remote and backward areas, the overall material and technology are far from meeting the needs of building e-government. In addition, the service price of China telecom service is still high, which also affects the popularity of the network and the application of e-government to some extent.
4. The development of e-government lacks unified planning and corresponding organization.
The major developed countries in the world regard e-government construction as an important strategy for government work and national informatization, and have formulated corresponding government e-government plans. For example, the British government issued the White Paper on Government Modernization, which put forward the long-term planning and short-term goals of building an e-government. The Canadian government issued "Updating Government Service Planning with New Technology" and the French government issued "Government Action Plan for Information Society". The Dutch and Italian governments put forward e-government action plans; The Japanese government issued the "Outline for Promoting the Extensive Use of Information Technology by the Government" and so on. Countries have also set up corresponding organizations to lead, organize, coordinate and implement government e-government. For example, CITU, a central IT department, has been set up in the Cabinet Office in Britain, GITB, a government information technology committee, has been set up in the United States, and the Information Society Committee has been set up in Ireland, which is responsible for the research, planning and implementation of e-government.
At present, the development of e-government in China lacks macro-planning, and the state has not put forward clear development goals of e-government and formulated corresponding development plans. The construction of e-government in different places is fragmented and adopts different standards, and no corresponding organization has been established.
5. E-government legislation lags behind.
In order to promote the development of e-government, major developed countries in the world have successively issued a series of legal provisions to promote the application of e-government. For example, the British government passed the Electronic Communications Act in May 2000, confirming that electronic signatures and other electronic certificates can be used as evidence in court trials, and authorizing government departments to amend relevant laws to remove obstacles for the implementation of e-government and e-commerce. Other countries have also formulated or revised relevant laws to allow the use of electronic signatures, recognize the legitimacy of electronic payment, and issued corresponding network security policies.
Due to the late development of e-government in China, at present, only the administrative organs have issued some restrictive administrative regulations on Internet management, but there are no relevant laws on how to promote electronic transactions, the use of electronic signatures and electronic payments. This also restricts the development of e-government in China to some extent.
6. The content of e-government needs to be enriched.
Judging from the existing e-government network in China, there are a lot of problems in the content and form of e-government: First, the content is limited, and a considerable number of government departments' e-government networks are only limited to moving some laws, regulations, policies and regulations from paper to the internet, with little public information, low quality, untimely updating of online information, few connection channels between web pages, and e-government at all levels has not yet formed a network; Secondly, the government information network attaches importance to the static introduction and publicity function of the webpage, and has no dynamic response to the information of government departments, and lacks the means to communicate with users. Although people can learn some government information from the internet, they lack the necessary channels to handle some affairs, and there is a lack of interaction and response between the government and citizens on the internet.
See:/CIO/20081220-22536.html for details.