The longest time to apply for opening a store on Taobao is 72 hours. Taobao stores must carry out real-name authentication on Alipay, and the time for real-name authentication is completed within 72 hours from the time when users submit authentication information. If the information submitted by the user is incomplete or unclear and the review fails, the user can resubmit it, and the new review time is still 72 hours after submission.
Usually, the first audit time of store opening certification is less than 2 hours, and submitting complete and clear pictures is helpful to improve the audit efficiency.
Taobao identity information authentication is successful based on Alipay authentication. After the audit, you will be reminded of the audit results by email and on-site letter immediately. The specific audit time is divided into the following two situations:
1. If you submit an application for authentication of Taobao identity information after Alipay has passed the authentication, it will be reviewed within 2 working days after you submit the application.
2. If Alipay authentication and Taobao identity authentication are submitted together, then Taobao identity authentication will be reviewed within 2 working days after Alipay authentication is successful.
Analysis of the reasons for the failure of store opening certification;
1. The photo of the ID card you provided is not clear in both head and font. What is a clear photo? Please look at the example: that is, the information on the certificate in the hand-held photo is vague, and the requirement is to read every word clearly;
2. The photo of the certificate you provided is incomplete. Please make sure that the font is clearly visible. What is a clear photo? Please look at the example: that is, the certificate information in the hand-held certificate photo is incomplete, some of it may not be taken into the photo, or it may be blocked by your fingers; ?
The photo of you holding your ID card is not clear. What is a clear photo? Please look at the example: that is, the face of my photo in the hand-held ID photo is incomplete, some of it may not be taken into the photo, or it may be obscured or blurred by my fingers;
4. The head and face of the photo in the hand-held ID card you provided are not clear. What is a clear photo? Please look at the example: that is, the face of my photo in the hand-held ID photo is blurred, but
Can shoot the effect or the pixel of the device is too low;
The photo of your ID card doesn't match the person who holds it. Please make sure that I apply for certification again after holding it. If you have any questions, please click the online help: that is, the certificate you certified must be the same person as the person on the hand-held photo;
6. The head picture on the bust photo you provided is different from that on the ID photo. Please make sure it is consistent and reapply for certification. If you have any questions, please click online help:? That is, the person on the bust photo must be consistent with the person on the certification certificate;
7. The personal information page information provided by you is inconsistent with the ID card information. Please make sure it is consistent and reapply for certification. If you have any questions, please click online help: provide? The personal page of dictation must be consistent with the information on the authentication ID card;
8. There are traces of modification in the photo: the content of the photo was cut or ps crossed, or the photo was taken at a strange angle and was mistaken for traces of modification;
9. The head photo does not match the ID card photo: that is, the ID card holder does not match the head photo in the ID card, that is, he is not himself;
10, invalid photo, please take a photo with your ID card and avatar: that is, it doesn't conform to the posture of the sample picture, or it is impossible to judge whether you hold it for yourself in the photo. It is suggested that the proportion of ID card should not exceed 1/2 of the photo when shooting, and it is invalid to upload the sample directly;
1 1. Taobao's identity authentication information is inconsistent with Alipay's real-name authentication information: that is, the certificate in the photo of the handheld ID card is inconsistent with Alipay's real-name authentication information, which may be that someone else's account has been stolen;
12. Head blur: that is, my head is blurred in the photo with my ID card, which may be caused by the overall blur of the photo or the focus problem;
13. The half-length photo is invalid: that is, the half-length photo does not meet the requirements, and it is invalid to upload the hand-held ID photo again until the half-length photo is invalid, and the half-length photo is invalid only with my head;
14. Invalid certificate: that is, expired certificate (certificate for store opening authentication and Alipay real-name authentication, valid for at least one month from the date of submission for review);
Or the documents that are not allowed, allow Taobao identity authentication (ID card, passport, home visit permit, temporary id card and Hongkong resident card, Taiwanese certificate) and must be consistent with the documents in Alipay's real-name authentication information;
15, the photos can't be displayed, so it is recommended to change the browser and upload again: that is, after submitting the authentication for some reasons (mainly browser reasons), the authentication background can't view the photos submitted by parents, so parents need to change the browser (IE is recommended) and upload the photos again;
16. The ID number has not been upgraded. Please log in to Alipay-My Alipay-and click "Real Name Authentication" to upgrade. That is, after Alipay's real-name authentication is completed, the certificate information has been updated. For example, the ID number 15 is upgraded to 18, which causes the information in the photo to be inconsistent with the existing information in the system. At this time, you need to log in to Alipay according to the prompt or contact.
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