After the insured receives the policy, the insurance company will pay a telephone call back, mainly to protect the rights and interests of customers, check personal information, and confirm whether they have signed the policy and whether the terms of the policy are clear.

Article 14 An insurance company shall establish a return visit system, designate a special department to be responsible for the return visit, and be equipped with necessary personnel and equipment.

Article 15 An insurance company shall pay a return visit to the new life insurance business with a contract term exceeding one year during the hesitation period, and record the return visit in time. The return visit shall include the following contents:

(1) Confirm whether the interviewee is the applicant himself;

(2) Confirm whether the insured has purchased insurance products and whether the insured and the insured have signed as required;

(three) to confirm whether the applicant has read and understood the contents of the product manual and insurance tips;

(four) to confirm whether the insured knows the insurance liability, liability exemption and insurance period;

(five) to confirm whether the insured is aware of the possible losses caused by surrender;

(six) to confirm whether the applicant knows the start time, period and rights of the hesitation period;

(seven) by stages, confirm whether the insured knows the payment period and frequency.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.