Article 14 An insurance company shall establish a return visit system, designate a special department to be responsible for the return visit, and be equipped with necessary personnel and equipment.
Article 15 An insurance company shall pay a return visit to the new life insurance business with a contract term exceeding one year during the hesitation period, and record the return visit in time. The return visit shall include the following contents:
(1) Confirm whether the interviewee is the applicant himself;
(2) Confirm whether the insured has purchased insurance products and whether the insured and the insured have signed as required;
(three) to confirm whether the applicant has read and understood the contents of the product manual and insurance tips;
(four) to confirm whether the insured knows the insurance liability, liability exemption and insurance period;
(five) to confirm whether the insured is aware of the possible losses caused by surrender;
(six) to confirm whether the applicant knows the start time, period and rights of the hesitation period;
(seven) by stages, confirm whether the insured knows the payment period and frequency.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.