2. The manicurist must tie his hair, wear work clothes, be neat and clean, wear work cards and make up lightly during working hours. His bangs can't be longer than his eyebrows, and he can't have long nails. He should wear a mask when doing nursing, and he can't wear jewelry on his hands during work hours.
3, efforts to cultivate and improve the quality of professional reception, according to the provisions of etiquette, polite language, smiling, cordial reception of customers, take the initiative to greet customers, reception hall to stand up, take the initiative to open the door for customers, change shoes for customers, make the bed, welcome guests for three to seven, see them off at least three steps, do not bring personal negative emotions into the store during working hours, affecting colleagues and customers.
4. During working hours, the mobile phone is set to vibrate, and personal calls are not allowed when taking care of customers. The content of the call is relayed by others or entered at another time, and the answering time is not allowed to exceed 3 minutes. Customers should make an appointment and ask someone else to register for them.
5. You can't take personal care during working hours. Personal care shall be settled in cash according to relevant regulations. The products purchased by the manicurist are for my own use only. It is strictly forbidden to take advantage of his position to harm the interests of our store.
6. manicurists should respect each other, care for each other and use polite language. It is strictly forbidden to swear, quarrel, fight, lose your temper, throw things and other words and deeds in the business yard.
7, service work arrangement, work actively, take the initiative to contact and make an appointment with customers, work easily, picky, consciously service work arrangement, without the consent of the store manager or manager, can not arbitrarily transfer classes, arrange work or rest without authorization.
8. When taking care of customers, communicate with customers in a low voice, which is not allowed between manicurists? Play jokes on each other for fun, make noise and talk about things. No matter when you go to work, you can't lie on the nail bed or lie on the workbench to rest and sleep.
9. Consciously safeguard the image and reputation of our store, actively provide ways and means conducive to the development of our store, and do not discuss other people's right and wrong or internal right and wrong with customers in the store.
10, use nail instruments properly and rationally, take good care of nail shop equipment, and refrigerate products at low temperature as needed.
1 1. Keep customer information strictly confidential. Without the consent of the store manager (manager), you are not allowed to borrow the materials and articles in the store without permission, and you are not allowed to disclose the technical and management information and specific business data in the store.
12. The business manager (store manager) has absolute leadership and management power over his manicurist, and the manicurist must obey the arrangement.
13. During working hours, you are not allowed to make personal phone calls, eat snacks, smoke, thirst for wine, make loud noises, chase and fight or meet customers and family members privately.