Hello, thank you for choosing HP products.
Based on your description, it is recommended that you refer to the following information:
The situation you describe is probably caused by a problem with the updated graphics card driver. The driver wizard was not installed on the notebook before leaving the factory. It has been tested with third-party software that drives life, and its stability and accuracy cannot be guaranteed. It is recommended that you first uninstall the previously installed graphics driver, and then try to reinstall the graphics driver for this notebook published on HP's official website.
1. How to uninstall the graphics card driver: Please click the Start menu, open the Control Panel - Programs and Features, and look for whether there is a graphics card program starting with ATI catalyst install manager or AMD. If so, please right-click It, select Change--Uninstall--Choose to uninstall all programs and software.
2. The ATI graphics card driver under WIN7 system is as follows:
ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54988.exe
< p>Hope the above reply can be helpful to you.If the above information does not solve your problem, you can log in to the HP network online chat room www.hp.com.cn/chat and consult with online engineers to help you further solve the problem. More product information is available at www.hp.com.cn/800.