1. What are the three synchronizations of public opinion management?

The three synchronization principles of public opinion refer to the three aspects of public opinion management: "disposal according to law, guidance of public opinion, and social control". That is to say, when public opinion occurs, both the government and enterprises must follow up according to certain principles and avoid violent deletion and blocking of posts. Secondly, if you want to calm down negative public opinion as soon as possible, you must understand the reasons for the public opinion, understand the emotions of netizens, and understand the views of mainstream media and netizens, so that you can respond in a timely manner based on the concerns of public opinion. Finally, when facing doubts and speculations, it is necessary to interact well online or offline, disclose information in a timely manner, and avoid excessive fermentation of public opinion.

2. How to implement the "three synchronization principles" of public opinion?

First, with the help of a professional public opinion monitoring system, carry out 7x24 uninterrupted network-wide monitoring and monitor the network in real time sensitive public opinions or emergencies. The system can quickly process massive data, cluster duplicate information, filter invalid information, and send early warning information to relevant persons in charge in a timely manner. The purpose is to gain prime time for response under the principle of "three synchronizations of public opinion" and avoid uncontrollable fermentation of public opinion.

Secondly, in addition to timely warnings, event tracking, analysis and mining are also required, and multi-dimensional data reports are issued to present what the public is concerned about, what they condemn, and what they are confused about, so as to facilitate subsequent responses. Before public opinion sways to one side, rapid analysis can seize the initiative, provide accurate data for official statements, and at the same time avoid secondary public opinion caused by inappropriate speeches.

Finally, promptly disclose the truth of the incident and handling measures to the public, continue to track the development of the incident, and establish a public opinion case library to provide reference for subsequent public opinion management work.

3. Sina Public Opinion Communication provides one-stop public opinion solutions (cases) for various industries

As a big data platform for government and enterprise public opinion, Sina Public Opinion Communication uses advanced big data and Artificial intelligence technology has provided one-stop services such as public opinion monitoring, crisis warning, public opinion analysis, and customized briefings to 8,50 government and enterprise units, covering government affairs, education, the Internet, finance, automobiles, etc.

Legal basis:

"Civil Procedure Law of the People's Republic of China"

Article 76: The parties may discuss the specificity of ascertaining the facts Apply to the People's Court for appraisal. If a party applies for an appraisal, the two parties shall negotiate to determine a qualified appraiser; if the negotiation fails, the people's court shall appoint it. If the party concerned has not applied for appraisal and the people's court considers that appraisal is necessary for a specialized issue, it shall entrust a qualified appraiser to conduct appraisal.

Article 77 The appraiser has the right to know the case materials needed for the appraisal, and may question the parties and witnesses when necessary. The appraiser shall submit a written appraisal opinion and sign or seal the appraisal document.

Article 78 If the parties have objections to the appraisal opinion or the people's court deems it necessary for the appraiser to appear in court, the appraiser shall appear in court to testify. If, upon notice from the People's Court, the appraiser refuses to appear in court to testify, the appraisal opinion shall not be used as the basis for determining the facts; the party who paid the appraisal fee may request the refund of the appraisal fee.

Article 79: The parties may apply to the people's court to notify a person with specialized knowledge to appear in court to provide opinions on the appraisal opinions or professional issues made by the appraiser.

Article 80 When inspecting physical evidence or a scene, the inspector must present the certificate of the People's Court and invite people from the local grassroots organization or the unit where the parties are located to participate. The party concerned or the party's adult family members shall be present. Refusal to be present shall not affect the progress of the inquest. Relevant units and individuals are obliged to protect the site and assist in the inspection work according to the notice of the People's Court. The surveyor shall prepare a written record of the survey status and results, which shall be signed or stamped by the surveyor, parties and invited participants