Please check the problem of BOC E-Shield: (1) Please connect BOC E-Shield to the computer, and click "China Bank Online Banking USBKey Digital Security Certificate Management Tool" in the lower right corner. (2) The dialog box of China Bank's online banking USBKey digital security certificate management tool pops up. Please check whether the CA certificate content displayed in the dialog box only shows -BOCNET, and there is no other certificate content. (Two certificates are displayed normally) (3) If it is empty, the USBKey is initialized to your delay. (4) If there is nothing in the dialog box of China Bank's online banking USBKey digital security certificate management tool, please check whether the USBKey is normally connected to the computer or suggest reinstalling the driver.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.